Urgent Hiring For A General Manager!!!!! (Direct Hire For 2 Years)

Urgent hiring for a GENERAL MANAGER in Palo, Alto CA!!!!! (Direct Hire for 2 years)

Skills: General Manager, Healthcare, Patient Transportation, Patient Equipment Management Solutions (PEMS), Service Response Center (SRC), Patient Satisfaction

Responsible for general management of an account/unit providing two or more core services (Core Services of: Transport, Concierge or Service Response Center (SRC) Senior-most person assigned to a one client account.

MUST HAVE
Bachelor’s Degree or equivalent experience
5 years of Management Experience.
5 years of Functional experience.
Experience managing Patient Transportation, Patient Equipment Management Solutions (PEMS), and Service Response Center (SRC) and/or EVS experience in healthcare.
Experience handling patient transport, PEMS, and SRC program in a hospital.
Experience in program compliance, controlling costs with project management ability to include a customer focus, the ability to communicate effectively, and a sense of urgency.
Experience in handling direct reports in multiple locations on the campus.
NICE TO HAVE
Strong management skills for directing daily operations.
Strong client/employee relationship-building skills

Job Description

• Harboring and strengthening lasting professional relationships with key client stakeholders
• Conducting patient rounding with nurses
• Identifying and implementing process improvement initiatives
• Ensuring that employees demonstrate an active customer hospitality orientation toward both clients and customers.
• Integrating fully within our client’s organization by becoming a trusted advisor with a customer service focus
• Ensuring patient happiness
• Analyzing patient satisfaction data, financial results, and implementing additional measurements and action plans in these areas to achieve optimal unit performance.
• Completing required departmental reporting, including financial reports and analysis
• Building a positive environment, while developing and motivating the team
• Participation in and directing the patient transport, PEMS, and SRC operations, employee rounding and interaction with the patients, their families, and the nursing staff, ensuring proper transport procedures & staff training.
• Refine systems ensuring sustained effort of achieving standards and follow through and visibility within the facility.

Education/Training/Certifications

• Bachelor’s degree or equivalent experience.

Additional Requirements

• Employees who work in healthcare are required to be fully vaccinated and boosted against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
• Additional pay potential based on performance.

JOB-10039264

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law."