Urgent Care Tech

Under the administrative direction of the Practice Manager and clinical direction of the Nursing leadership, the Urgent Care Technician is responsible for the following responsibilities:
Clinical Responsibilities:

• Assist in fundamental clinical care including Point of Care testing (POC), intake of vital signs, phlebotomy, and EKG.
• Assist in coordinating patient triage and overall workflow.
• Maintain medical record, lab results, imaging reports in an accurate manner in the electronic medical record (EMR).
• Manage the referral process.
• Maintain patient confidentiality.
• Maintain inventory of supplies, forms, and informs Unit Nurse of any inconsistencies.
• Maintain all required Nursing logs in assigned service area.
• Monitor refrigerator temperature daily and log appropriately.
• Attend appropriate in-service and/or outside training to maintain and/or upgrade skills (including cross-training for medical records, reception, and phone operator functions.)
• Assist in printing and explaining patients discharge/release instructions.

Administrative Responsibilities:

• Welcome guests, create a warm and friendly atmosphere and deliver outstanding customer service.
• Perform patient registration, makes appointments, verifying patient's demographic including phone numbers, patient insurance eligibility, confirm and update insurance eligibility at every patient visit with Athena EMR software application.
• Assess and accurately enroll patients for sliding fee scale discount program.
• Select Preferred Pharmacy and Laboratory Services for patients in EMR.
• Log all monies received to patient's accounts; Generate receipts for clients.
• Answer incoming calls.
• Other duties as assigned.

Requirements
Skills preferred:

• Previous use of an EMR
• Medical Terminology
• EMT or Medical, Nursing or Physician Assistant, prospective Students preferred but not required.

Education and Experience:

• High School or Equivalency Diploma

Required licenses/certifications through one of the following:

• Medical Assistant Certifications (CCMA, CMA, NCMA, RMA)
• Computerized Physician Order Entry (CPOE) Certification
• Certified Medical Scribe specialist (CMSS)
• Healthcare Professional Licensure including but not limited to EMT, ARRT, RN, LPN, etc...

Work Experience:

• Medical Assistant experience required.
• Registration experience preferred.
• Experience in an Urgent Care environment preferred.
• Medical scribe experience preferred.

Additional Knowledge, Skills, and abilities:

• Phlebotomy
• EKG

Salary Description
$25.62 HR