Employment Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
Responsibilities may include installation and care for site amenities, and management and maintenance. Employees may be expected to report the status of a site and care for the site either independently or as a team. Common tasks may include taking field notes measurements, quantification, site analysis, or inventory review. Project organizing and development including filing and research may be assigned.
Our goal is to help students develop and grow by cultivating an environment where they will be able to use their critical thinking and interpersonal skills to design, manage, and identify improvement opportunities and problem-solve for projects in spaces in Purdue University Residences. A minimum 10% of this position is oriented towards education and experiential learning detailing staff development where employees will be expected to grow both professionally and personally within our work culture.
Our core principles that relate to our work environment are Accountability, Education, Adaptability, Collaboration, and Innovation.
Prerequisite(s)
Experience considered, but not required. You will be contacted by University Residences for an interview if you meet qualifications. An interview is not a guarantee of employment.
- Student employee position
- Strong interpersonal and communication skills, both verbal and written
- Flexible and dependable with a strong attention to detail
- Problem solving, logic and reasoning skills (analytical prowess)
- Customer service oriented
- Ability to multi-task, work within deadlines, and be a self-starter
- Ability to work independently and with a team
- Be timely and organized
- Lift a 40 lb. object
- Maintain safety and risk management standards of the department
- Exhibit friendliness, diplomacy, and tact in responding to customers
- Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service
- Maintain confidentiality and exhibit professional conduct when handling sensitive information
- Provide feedback from a student lens
- Present ideas to division senior leadership as identified
- Demonstrate staff development periodically (collaborative learning, assist in the development of work culture, and relate learned skills across varied disciplines)
- Responsible for all scheduled shifts (based on class/exam schedules for the semester)
- Other duties as assigned
Starting Wage: $9.00 per hour
Transferable Skill Development:
Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
- Demonstrate professional verbal communication in all interactions
- Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
- Verbally communicates to staff on situations that may arise due to problems
- Written communication to complete accurate records according to established procedures
- Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
- Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
- Understand standards and expectations for personal and professional ethical behavior
- Demonstrate knowledge of the position and operation
- Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
- Establish productive relationships with customers and staff
- Acknowledge and support customers and staff with unique needs and differing backgrounds
- Work independently to complete responsibilities
- Proactively and willingly acquires new skills, tasks, procedures and projects
- Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency
- Demonstrate time management skills and attention to detail
- Demonstrate initiative; Understand and respond to the various needs of customers and staff
- Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
- Complete work independently in an efficient time manner
- Demonstrate dependability and responsibility within operation
- Demonstrate punctuality by always being on time to each shift