HeartShare is looking for a Unit Supervisor
Responsibilities:
- Provides coaching and support to staff to reinforce quality case practice with the future use of an evidence-based model.
- Provides formal and informal supportive, programmatic and clinical supervision to each team member; holds formal individual supervision weekly and team meetings on a monthly basis.
- Responsible for completing and submitting staff evaluations; resolve and address staff issues; participate in hiring, disciplinary actions.
- Holds staff accountable for strong performance.
- Ensures appropriate record-keeping including supervisory records
- Responds to case emergencies (after hours when necessary).
- Must have excellent customer service skills.
- Must be able to collaborate across programs.
- Ensure the safety and well-being of children.
- When necessary, conduct home visits, school visits, and attend court hearings.
- Must uphold the agency Mission and Values at all times.
- Participate in on-call rotation for after-hours emergencies to ensure 24/7 emergency coverage for families.
- Review all Progress Notes, Court Reports, correspondence and other documentation, ensuring quality and timely submission.
- Responsible for ensuring the timely and accurate submission of all forms and documents required by ACS and NYF. Ensures adherence to all city and state mandates, including documentation of necessary contacts by caseworkers
The Unit Supervisor must have:
- Masters Degree in Social Work (MSW/LMSW/LMHC) or related field
- At least 2 years of Foster Care supervisory/managerial experience, required
- Ability to work with diverse population of clients and team members
- Ability to teach, train, and coach team members
- Ability to work flexible hours - some evenings to support staff needs
- Must be highly organized with ability to meet program deliverables and deadlines
- Must have excellent verbal and written communication skills
- Experience supporting families and adolescents with social services. Must have a commitment to work from a strength-based, youth development and trauma informed perspective.
- Familiarity with Administration for Children Services (ACS), Office of Children Family Services (OCFS), Department of Youth & Community Development (DYCD), and other relevant municipal and state agencies
- Ability to use MS Office and CONNECTION
- Ability to travel within the 5 boroughs of NYC, Long Island, and Westchester
- Bilingual (Spanish/English) preferred.Physical Requirement:
- The employee frequently is required to stand, walk, sit, and reach with hands and arms.
- Rewarding Work in a team environment;
- Paid vacation, sick, personal days and holidays;
- 403(B) retirement plan with employer contribution;
- Health, dental, vision and life insurance;
- Employee Assistance Program (EAP);
- Flexible spending account (Dependent Care, Medical, Parking, and Transit);
- Employee Appreciation Programs and Events;
- Tuition Assistance Program;
- Professional Development opportunities;
- Verizon Wireless Discount;
- BJs Membership discount;
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.