Unit Secretary - 5N Med/Surg Ft Eves

Core Competencies

Addresses administrative needs in a respectful and caring manner

Adheres to infection prevention

Adheres to policies and procedures, to ensure safe and optimal care

Assists in providing patient comfort and safety

Communicates effectively with the patient, family, and medical staff during the continuum of care

Complies with Joint Commission’s national patient safety goals

Complies with organizational quality dashboard/benchmarking goals

Identifies common variables affecting patient care and follows reporting process

Maintains cooperative working relationships with members of the hospital team

Participates in activities in alignment with the Magnet Model

Participates in organizational activities

Reports matters requiring Nursing intervention immediately

• Supports patient care within scope of a practice as directed by other
  members of the healthcare team
  
• Utilizes resources in an economical manner

Department Specific Competencies

Answers patients call lights via intercom system and alerts appropriate personnel to patient’s needs. Reports matters requiring nursing intervention immediately requests hospital services for patients by placing calls to appropriate areas attends to call lights and ensures appropriate notification and follow through to personnel with pagers or voice mail

Participates in organizing, filing and or scanning all information in the patient’s medical chart.

• Ensures the ordering of supplies required to maintain appropriate stock levels in the department

Education

License / Certification Requirements