Ui/Ux Designer

Job Title: UI/UX Designer II

Reports to: Chief Product Officer

FLSA: Exempt

Location: Remote/Hybrid (if local to New Haven, CT)

Salary Range: $100-115k

About Wellinks:

Wellinks is the COPD disease management company committed to empowering people to live fully and breathe freely by improving outcomes for those we serve. We are creating a future where COPD care is designed and delivered around the individual and supported by a team striving to help them live a healthier, more fulfilling life. Our partners choose Wellinks to deliver a tailored and personalized health care experience for their members, resulting in improved outcomes at lower costs.
Wellinks is a high-growth company that is rich with mission-driven talent, guided by passionate healthcare leaders, and backed by world class investors. We are headquartered in New Haven Connecticut, conveniently between Boston and New York, and have team members across the US.

Our Values:

Principled: We say what we do and do what we say.

Collaborative: We work together, empower people, and celebrate relationships.

Innovative: We are resilient and learn from all experiences and challenges.

Effective: We measure what matters and are outcomes driven.

Authentic: We celebrate diversity, inclusion, and the perspective of others

Job Summary:

The Product Team at Wellinks is responsible for developing amazing experiences for all of our stakeholders, including patients, clinicians, payors, and internal team members in our health coach program. Our work covers devices, software, and services; we commit to and embody the principles of human centered design and user-first problem solving.

The Wellinks UI/UX Designer II will provide product and design direction that helps us create impactful products and services that change peoples’ lives. This person will be working with at least one other designer and contract resources to develop user interfaces and a design system that provides structure for a suite of user facing mobile and web apps, as well as clinician-facing tools for managing patients. This software facilitates seamless and delightful experiences for patients, clinicians, caregivers, and health coaches. Their contributions will directly impact patient engagement, clinical outcomes, and company growth.

Responsibilities:

• Develop a deep understanding and empathy for user needs and personas, especially individuals living chronic medical conditions
• Work with the commercial and clinical teams to maintain key stakeholder personas that inform company strategy
• Work closely with engineering to cover all aspects of the user experience and provide design quality assurance. Manage design documentation and developer handoff in an agile development process
• Craft mockups, user flows and wireframes to communicate solutions to various internal and external stakeholders
• Work closely with the engineering team and product strategy team to develop product roadmap and milestones
• Work closely with the Chief Product Officer on design strategy and internal Design Ops procedures; produce materials for communicating with other c-suite and senior leadership
• Manage and improve the Wellinks design system to streamline design work and create more consistent user experiences
• Synthesize user research insights into design decisions and directions
• Design high fidelity interfaces and interaction prototypes to be implemented by the engineering team
• Coordinate with quality assurance team for testing and QA/QC of new features
• Ensure that the design team adheres to high standards of software accessibility for all of our users
• Ability to execute user-testing/research, individually, on in internal team, or with external contractors, for features and prototypes.
• Be willing to mentor junior designers and provide design leadership and vision to the rest of the design and product team

Required Qualifications:

• Have 4+ years of experience working as a designer, with at least 3+ years of UI or UX experience
• Have worked with developers to ship products in use by users
• Be an expert in Figma, Sketch, Adobe XD, or similar design tools
• Have worked within and maintained a design system
• Have experience working within an agile development process
• Have experience with product development and user testing to validate solutions and to generate insights
• Be comfortable with ambiguity and complexity in the work they take on
• Be committed to collaboration and open communication across the team
• Experience developing and iterating upon MVP designs
• Be able to and adapt design processes around the team to bring out the best in all their teammates
• Have strong written, verbal, and visual communication skills
• Thrive in dynamic and collaborative environment
• Be bold and entrepreneurial – comfortable with challenging conventional thinking

Preferred Qualifications:

• Experience working in healthcare, and particularly digital health and technology
• Experience working with healthcare professionals in addition to patients
• Experience designing products for people who are 60+ or with low technology fluency

Benefits:

• A competitive compensation package
• Unlimited PTO
• Paid Parental leave
• Health, dental, vision & life coverage
• Matching 401k retirement savings plan

Equal Employment Opportunity

Wellinks embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better and more impactful our work will be! Wellinks is an equal opportunity employer and prohibits discrimination based on race, color, religious creed, age, sex, gender identity or expression, marital status, national origin, ancestry, past or present history of mental disability, intellectual disability, learning disability, physical disability, genetic information, pregnancy, veteran status, or status as a victim of domestic violence or any other characteristic protected by law.