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SalaryPosition Title: TV Systems Technician
Department: Facilities Presentation
Reports to: IPTV Engineer
FLSA Status: Non-Exempt / Part-Time Hourly
Union Code: Non-Union
Minimum Pay Rate: $25.00/hour
Maximum Pay Rate: $25.00/hour
SUMMARY:
As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
The TV Systems Technician is responsible for event day preparation and operation of the Barclays Center content management and Internet protocol (IP) TV system, Cisco StadiumVision. This position will serve as the arena’s first point of contact for events and will be required to expedite requests and issues as applicable. The TV Systems Tech will also be responsible for performing basic StadiumVision maintenance and administration as well as performing basic troubleshooting across the overall system to identify issues impacting standard StadiumVision operations.
ESSENTIAL DUTIES & RESPONSIBILITIES: What You Will Do
- Serve as StadiumVision event day operator and representative for the venue regarding group & zone assignments, sponsorship commitments, custom configurations, etc.
- Create and manipulate StadiumVision scripts used to control the building IPTV system
- Manage all content created for and playlists associated with playback through StadiumVision
- Perform building-wide quality control checks for events
- Create and edit content needed for event playback
- Work closely with building food and beverage representatives to manage dynamic menu signage
- Deploy new DMP hardware
- Document system errors or issues that occur during events in appropriate IPTV system event logs
CANDIDATE PROFILE: Who You Are
- Bachelor’s degree, or foreign equivalent, in relevant field plus 2 years of progressively responsible positions and/or post baccalaureate experience in the job offered.
- Experience working with customers and operating IT based systems in a real-time live production environment
- Effective communication, time management, and customer management skills
- Comfortable working in high-pressure environment requiring real-time decision making
- Experience working with headend (content packet encoding and distribution across an IP network) and router/switching configurations
- Understanding of basic cabling and connectivity diagrams of interconnected systems and devices
- Experience with graphical content creation (i.e. Adobe Creative Suite)
KEY COMPETENCIES: Skills You Possess
- Self-starter requiring little supervision that is highly organized with the ability to effectively prioritize and drive closure across an array of tasks
- Must have the ability to work evenings, weekends, and holidays to for event operation, execution, and necessary system maintenance
- Experience with live broadcast production environments a plus
WORKING CONDITIONS:
Travel Requirements
The incumbent may be required to travel on a very limited basis.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must be able to lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description.
