Treats- Shop Manager

ABOUT THE ROLE
Location: South Beach Treats Shop
Status: Full-Time
Compensation: $55,000-$60,000/annually
Position Summary: The Kith- Treats Shop Manager plans and oversees the daily operations of their assigned Treats shop. Consistently lead and manage a team of Counter Associates to improve customer service, by ensuring the customer's needs are met and any complaints are resolved in a timely manner. The Shop Manager will be expected to maintain a high standard in their shop by focusing on team training & development, operational efficiencies and maximizing sales and profitability. The Shop Manager is responsible for partnering with the appropriate HQ partners on the following: inventory, staffing, and overall business matters.
RESPONSIBILITIES
Primary Responsibilities:

• Communicate daily objectives with the staff and adjust accordingly to business needs.
• Ensure the team's performance, appearance, and attendance meet the company's standards.
• Reconcile daily, weekly, and monthly sales as well as overall commission.
• Complete and audit supply orders as the business requires.
• Perform daily banking tasks.
• Oversee the accuracy of all deliveries and communicate and resolve any discrepancies found.
• Audit all storage to ensure compliance with any Food & Safety requirements.
• Continuously audit overall cleanliness and hygienic standards of store front, food prep, and storage areas as required by the Department of Health.
• Train and develop the staff to meet all Kith and Kith- Treats standards.
• Accurately forecast business trends to ensure proper staffing and scheduling is in place.
• Recruit and hire staff as needed, in partnership with HR and other appropriate HQ business partners.
• Process store/shop payroll as required by the company.
• Oversee the Shop's housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard food & beverage operations.
• Continuously communicate with HQ business partners. This includes but is not limited to; Human Resources, Marketing, Operations, Accounting/Payroll, Store Design and Ownership

Special Projects/Tasks:

• On rare occasions travel to support other stores or HQ, as required by the business.
• Oversee the preparation and execution of any in-store events.

REQUIREMENTS
Experience:

• 2-3 years in a customer-facing managerial role
• 2+ years in the Food & Beverage industry
• 1+ years using industrial kitchen equipment
• 1+ years in a retail/apparel operations role is a plus
• 1+ years managing a sales/commission driven team is a plus
• Valid Department of Health Food Handlers Certificate is required

Skills/Abilities:

• Comprehensive computer skills and experience with Google Suites
• Efficient multitasker and delegator
• Ability to perform business math and accounting
• Standing/Walking for prolonged periods of time
• Lifting or moving up to 30 pounds
• Bending, twisting as well as climbing of ladders and other physical tasks related to standard retail operations

WHO YOU ARE
Professional Characteristics:

• Efficient and effective communicator
• Organized
• Comfortable with following up and holding themselves and others accountable

Personal Characteristics:

• Responsible and reliable
• Career driven
• A people-person

WHO WE ARE
Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that's celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it's woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant, and a retail footprint in three continents.
Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company's chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand's CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW, and many others.
Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.