Job Description
At Team Kia of Bend, we take pride in delivering exceptional automotive experiences to our valued customers. As part of our commitment to excellence, we are seeking a motivated and detail-oriented Body Shop Manager to join our team. If you are passionate about automobiles and want to embark on a rewarding career in the automotive industry, we invite you to apply.
Key Responsibilities:
- Leadership and Team Management:
- Lead and manage the Body Shop team to ensure optimal performance and efficiency.
- Foster a positive and collaborative work environment that promotes teamwork and excellence.
- Provide guidance, support, and training to staff members to enhance their skills and productivity.
- Operational Excellence:
- Oversee the daily operations of the Body Shop, ensuring high-quality repairs and timely completion of projects.
- Implement and maintain efficient workflow processes to maximize productivity.
- Monitor and control expenses, maintain budget compliance, and optimize resource utilization.
- Customer Satisfaction:
- Ensure the delivery of exceptional customer service by maintaining high-quality repair standards.
- Address customer concerns and inquiries promptly and professionally.
- Collaborate with other departments to enhance overall customer experience.
- Quality Control:
- Implement and enforce quality control procedures to meet or exceed industry standards.
- Conduct regular inspections to ensure repairs meet safety and quality standards.
- Vendor and Supplier Relations:
- Manage relationships with suppliers, negotiate pricing, and ensure timely delivery of parts and materials.
- Evaluate and select vendors based on quality, cost, and reliability.
Qualifications:
- Proven experience as a Body Shop Manager or a similar role in the automotive industry.
- Strong leadership and team management skills.
- In-depth knowledge of collision repair processes and industry standards.
- Excellent communication and interpersonal skills.
- Ability to handle multiple priorities in a fast-paced environment.
- Familiarity with insurance claim processes and regulations.
Benefits:
- Paid time off (PTO) for vacation, personal, and sick days.
- Matching contribution to your 401K retirement savings plan.
- Employee discount on vehicle purchases, servicing, and parts.
- Medical, dental, and vision insurance coverage for you and your eligible dependents.
- Life insurance for added peace of mind.
- Certified DailyPay partner.
Team Kia of Bend is an equal opportunity employer. We encourage candidates of all backgrounds to apply.