Travel Coordinator

Local Foreigner is a boutique consultancy specializing in high-end curated travel. From the bespoke to the basic, we guide our clients on everything from a weekend in Paris to an expedition to Patagonia. Our mission is to deliver the most personalized travel experience through caring service and a seamless planning process. The Local Foreigner brand represents a warm, worldly sophistication with curator’s keen attention detail, and we believe it is crucial for everyone behind the brand to represent these qualities.

We are searching for a Travel Coordinator to join our team. The ideal candidate is a smart, super-organized, intuitive communicator who thrives in a fast-paced forward-thinking environment. This candidate shares our passion and belief that travel is a source of inspiration, renewal, and joy. The Travel Coordinator will provide day-to-day support for a small team of Local Foreigner’s Travel Consultants. Responsibilities include building itineraries, crafting emails, performing hotel rate checks using Sabre, arranging concierge services, corresponding with suppliers, and building relationships with our trusted supplier network and clientele.

As Local Foreigner is a small business in early phase development, it is crucial for the candidate to be a team player and willing to provide support in all areas of the business. At the same time, we seek a dynamic candidate with excellent growth potential who finds fulfillment in building a business and evolves with our company over the long-term. This is a unique opportunity to enter the high-end travel industry and work closely with a highly-experienced team.

Responsibilities:

• Support Local Foreigner Team in writing eloquent descriptions and emails to clients
• Research destination, culinary & activity recommendations
• Correspond with suppliers (hotels, operators & independent guides) to coordinate bespoke travel arrangements
• Liaise with hotel concierges to make dining, entertainment & ground transportation reservations
• Create and keep client travel documents such as itineraries and invoices updated
• Tracking time on client trips through an online tracking system
• Enter data into CRM (trip feedback, scouting reports, account/client information, etc.)
• Reconfirm client itineraries before client departure
• Learn and use Local Foreigner tools including Salesforce and Sabre
• Participate in the idea generation and implementation of side projects to support Local Foreigner’s cautious, deliberate growth
• Attend in-office meetings and evening events on behalf of Local Foreigner
• Upon 6-month to 1-year review of training, Coordinator will be eligible for the following benefits to enhance their career: Travel on FAM, staff-planned scouting trips and/or attend domestic or international conferences on behalf of Local Foreigner (which may occur over weekends)

Requirements:

• New York-based
• Bacehlor's degree
• International travel experience (minimum 10 countries) & extensive knowledge of world geography
• Oustanding verbal and written communication skills, creative writing a plus
• Proven experience in customer service or hospitality background a plus
• Ability to present, persuade and communicate effectively
• Able to handle high-stress situations and remain calm
• Team player, able to work collaboratively and within groups
• Strong work ethic; someone who identifies opportunities to take on more•Proactive and resourceful; an intuitive problem-solver
• Detail-oriented and excellent time-management and organizational skills with ability to handle multiple projects and tasks simultaneously
• Positive attitude with passion for travel, and a reflection of Local Foreigner’s brand ethos
• Quick-learning, and able to work in a fast-paced environment
• Tech-savvy, proficient with MS Office (Excel skills mandatory) and knowledge of Sabre, Adobe Suite & Salesforce will be considered a plus

• Compensation as listed on job post.
• Employee medical, dental & vision benefits
• Retirement & Profit-Sharing Plan (401k)
• 15 days of Paid Time Off, 10 annual holidays, 4 religious floating holidays
• Training & Development