- Provides administrative support to ensure efficient operation of the office
- Assist in updating and managing the company's database
- Exhibits polite and professional communication via phone and email
- Supports the team by performing tasks related to organization and data entry
- Contact supplier partners to ensure proper billing arrangements and receipt collection
- Reviewing receipts for accuracy and having errors corrected by suppliers
- Knowledge of excel with the ability to create and understand detailed spreadsheets involving formulas
- Ability to think critically, ask questions and draw conclusions
- Ability to assist agents with follow up calls to supplier partners
- Assists with entry and revision of rooming lists and hotel information
- Works as a liaison between supplier partners and agents helping in securely collecting pertinent information
- Assist with client entry and proper research about clients and their companies
- Ability to follow the unique company policies and procedures as well as understanding privacy statements
- Develop and maintain positive working relationships with others and support the team to reach revenue goals
- Able to work well under pressure and meet company deadlines
Requirements
- Hotel operations and sales knowledge preferred
- Microsoft Office, including Word, Excel and, One Drive knowledge required
- Salesforce experience preferred
- Highschool diploma required, hospitality degree preferred
- 1-2 years administrative support experience, additional hotel operations experience is preferred
Job Type: Full-time
Pay: $40,000.00 - $44,000.00 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
Travel requirement:
- No travel
Application Question(s):
- How many words per minute can you type?
- How would you explain your attention to detail?
Experience:
- Microsoft Excel: 4 years (Required)
- Hospitality: 3 years (Required)
Work Location: In person