Address
Form of workSummary:
Assist in the efficient, safe and timely transportation of products and equipment to the stores and return of salvage and backhauls to the Relay Facility along with the warehouse operation.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
* Assist in the efficient, timely, and safe delivery of all product commodities to the stores from the Relay Facility.
* Monitor delivery schedules concerning departure and arrival, and help ensure that those schedules are being followed.
* Communicate with stores on delivery concerns, problems or information about transportation and help take appropriate action to resolve any issues.
* Ensure that all truck drivers receive proper and timely communication.
* Ensure that all warehouse personnel receive proper and timely communication.
* Understand and communicate Department of Transportation regulations and ensure compliance with these regulations.
* Communicate with peers, lead persons, manager, and the Greensboro team on any problems, concerns, or other issues that need attention and provide follow up.
* Help ensure a clean, safe and well maintained work area for the transportation associates.
* Review transportation information including trip tickets, CADEC and CAMS reports, logs and other paperwork to help insure proper follow through on established procedures and guidelines.
* Review weekly transportation analysis, backhauls and fuel report.
* Communicate with the Manager on problems, concerns and progress.
* Maintain adequate and accurate records for planning and analysis.
* Communicate with warehouse operations on any changes, needs or concerns.
* Understand, communicate and help implement company policies, procedures and concepts.
* Practice effective associate relations. Be sensitive to the needs and concerns of associates. Treat them in a fair and consistent manner. Foster trust, respect, and integrity throughout the facility.
* Recognize both good and poor performance. Counsel and document accordingly.
*Adapt to various situations and adjust to shifting priorities.
* Encourage creative ideas.
* Be open to change and adapt to new conditions.
* Set an example for and encourage an atmosphere of cooperation, teamwork, and professionalism.
* Take responsibility for own personal development.
* Responsible for Yard operation, Safety and Accident review.
Follows Company's safety policies
Follows Company's attendance policy
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilize others to fulfill the vision.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educate others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor's degree (B.A.) from four-year college and one year experience; or Associate's degree (A. A.) or equivalent from two-year College or technical school and two years experience; or four to ten years related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word word processing software; Microsoft Excel spreadsheet software and Microsoft Access database software. Also Triceps/Abs, VLM, Prospero, Samara, MDS, RoadShow, and Microsoft Email.
Certificates and Licenses:
Industrial Equipment certification
Supervisory Responsibilities:
Directly supervises 75-100 associates in the Dispatch/Warehouse and Driver groups. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Other Skills and Abilities:
Must be 18 years old
Must comply with company dress code requirements
Must be able to work flexible schedule, including nights and weekends as necessary.
Must be able to respond to emergency calls 24-7.
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk and sit. The associate is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
