Transportation Management Systems Analyst

Transportation Management Systems Analyst

Join our Executive Kenco Team in Southaven, MS. This Direct Hire Opportunity will not only offer you Benefits Day one but an opportunity to learn from the Best and Grow!

$65K a year Monday-Friday

About the Position

The Transportation Management Systems (TMS) Analyst provides support and expertise to Kenco’s transportation group as it relates primarily to MercuryGate software. The analyst will support brokerage activities relating to system reporting, MercuryGate setup and architecture, and as well as developing API setup for additional products as they are added to Kenco’s suite. In conjunction with these responsibilities, they work to continually improve system processes to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties.

Functions

• Technical Support for MercuryGate, to research and resolve issues as they arise and to determine root causes and implement countermeasures to address the issues long term
• Serve as the site administrator for TMS solutions through user maintenance, security administration, and roles/permissions setup
• Have a clear understanding of transportation contracts and how to represent them accurately in TMS setup
• Onboard new EDI carriers through communicating requirements, proper setup and testing to ensure transactions are communicated accurately and timely
• Diagnose, research, and correct EDI failures as they arise in day to day business
• Assist with Carrier onboarding
• Assist with Customer onboarding through understanding requirements through design, testing, and implementation
• Train new users in the use of MercuryGate
• Serve as subject matter expert on LTL, Truckload, and Intermodal rates structure and contracts within MercuryGate TMS
• Coordinate with customer’s integration between MercuryGate and internal WMS systems, and other customer ERP and MRP systems
• Work closely with IT, accounting, and transportation departments to ensure that MercuryGate TMS implementations are successful and efficient
• Install all services from MercuryGate including Carma, Shipper and Consignee portals, Auto-tenders, Quick Pay services, and all integration with Carriers.
• Create transportation reporting to express brokerage performance, spot market analysis, and customer / carrier key indicators
• Serve as the primary liaison between Kenco and MercuryGate as it relates to system updates / upgrades, helpdesk issue resolution, Ace Task Manager, and support issue reconciliation
• Document support issues and solutions, as well as process improvements for support.
• Develop effective strategies to best optimize our customer’s freight and reduce transportation costs utilizing MercuryGate TMS
• I.T. Point person when onboarding new Transportation employees. This includes, but is not mutually exclusive to; TMS permissions, OneNote grouping, and introduction to the I.T. transportation training documentation repository.

Qualifications

• Experience with MercuryGate Easy Click implementation is a plus
• Previous experience integration TMS solutions though API is a plus

Excellent working knowledge of Microsoft Office products including Word, Power Point, and Teams