If you're driven by the passion to do something meaningful that changes lives, we are the place for you. Our platform tracks every shipment from factory to door. Our deep operations experience is supported by our technology and the widest range of resources available to the Last Mile segment. Our national system of delivery resources covers every type of delivery vehicle. Fleet flexibility supports our customer’s needs of market driven agility and demand.
Let's challenge the status quo and be better tomorrow than we are today. We need to grow as a company and bring an intensity to our work that puts our competitors on notice. We must work as one team under one Progistics Distribution dba Fragile Pak Brand, leading innovation across the organization, and empowering our employees to succeed in the workplace and beyond.
Position purpose:
· Coordinate the pickup, onboarding, and transportation of freight through the FragilePAK network.
· Ensure all information is recorded timely regarding the confirmation of movement in our various platforms, and keep our customers up to date on freight movement.
· Frontline for issue identification and resolution.
Responsibilities/Duties/Functions/Tasks:
· Ensure pickups and dispatch process are completed on-time, every day, including supporting dispatch screens and TMS load boards.
· Monitor orders in transit to ensure onboarding issues are correctly identified and resolved.
· Monitor escalations for timely response and resolution
· Booking transportation
· Perform duties and special requests as assigned by management
Qualifications:
· Customer and service awareness.
· Proficient in Microsoft Suite and Google Apps .
· Written and verbal communication skills.
· Attention to detail
· Ability to work in a fast paced, dynamic environment
· Sense of urgency, and a willingness to own solutions
Preferences:
· Experience working with transportation software packages and TMS.
· Prior dispatch experience
Work Requirements:
· Hourly position with potential for overtime based on customer volume
· Daytime position but may require flexibility on start time to accommodate supporting various time zones
Company Conformance Statements:
In the performance of their respective tasks and duties all employees are expected to conform to the following:
· Perform quality work within deadlines with or without direct supervision.
· Interact professionally with other employees, customers and suppliers.
· Work effectively as a team contributor on all assignments.
· Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. Progistics Distribution is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Richardson, TX 75081: Relocate before starting work (Required)
Work Location: In person