Address
Form of workJob Description
As a Transaction Coordinator, you will play a crucial role in ensuring the smooth and accurate processing of boat sales transactions. Working closely with the office manager, you'll be responsible for maintaining meticulous records in both Dockmaster and Salesforce, ensuring all financial and legal aspects of sales transactions are handled correctly.
Key Responsibilities:
- Transaction Coordination: Collaborate with the office manager to record every sale accurately in Dockmaster and Salesforce. Maintain appropriate documentation for each transaction.
- Collateral Management: Ensure the correct collection and deposit of money from cash sales. Properly record liens and mortgages.
- Payoffs Processing: Accurately process loan payoffs, including verification of payoff amounts, coordination of payments to lien holders, ensuring release of liens, and managing necessary documentation.
- Warranty Management: Manage warranty contracts for boat motors and vessels. Verify warranty details, ensure accuracy, and submit contracts to appropriate entities.
- Rebate and Promotion Optimization: Ensure the company takes full advantage of manufacturers' rebates and promotions, confirming correct application to our account.
- Refunds Management: Handle and process all refund transactions, ensuring eligibility, accurate calculation, and processing.
- Telecommunications Support: Act as secondary support for handling incoming calls, providing backup to the receptionist. This includes answering inquiries, redirecting calls, taking messages, and maintaining a high level of customer service.
Qualifications:
- Strong organizational and record-keeping skills.
- Excellent communication and customer service skills.
- Experience in financial transaction processing and documentation.
- Ability to multitask and manage various responsibilities efficiently.
- Team-oriented mindset with a focus on collaboration.
Skills:
- Computer Literacy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with administrative software (like CRM tools, finance software).
- Communication Skills: Strong written and verbal communication skills are crucial.
- Organizational Abilities: Ability to organize, multitask, prioritize, and work under pressure.
- Attention to Detail: Precision in handling paperwork, scheduling, and coordination tasks.
- Problem-Solving Skills: Ability to resolve administrative issues efficiently.
- Time Management: Effective management of one's time and the ability to help others organize their time.
Position Type:
This is a full-time executive position with regular business hours, but flexibility may be required based on sales needs and responsibilities.
Affirmative Action (AAP/EEO Statement):
NVG is committed to providing equal employment opportunities to all employees and applicants. We firmly prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
NVG utilizes E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. For more information about E-Verify, including your rights and responsibilities. NVG maintains a drug-free workplace.
Disclaimer:
This job description does not encompass a comprehensive list of all activities, duties, or responsibilities required of the employee. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. While this description reflects the primary functions of the job, it neither prescribes nor restricts the exact tasks that may be assigned. This job description may be subject to change at any time. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. I acknowledge that I have read and understand these duties and responsibilities.
About Nautical Ventures:
Make your passion your career. Nautical Ventures offers everything from yachts, boats, kayaks, stand-up paddleboards and water toys. Nominated as #17 dealer by Boating Industry magazine, Nautical Ventures is your go-to destination for fun on the water.In addition to its retail, service and marina component, Nautical Ventures also provides “nautical experiences” through its Riviera Beach rental kiosk, as well as opportunities to demo products at various boat shows and events throughout the year. We have 5 locations plus the marina and rental kiosk.Owned and operated by two yachtsmen themselves, the company has a combined experience of over 80 years of managing shipyards, owning yachts, brokering cruise ships and selling boats from 6 feet to over 600 with a mission to provide innovative products and promote healthy lifestyle options to everyone.We are your go-to destination for fun on the water!
