Training & Event Management Specialist

The Training Assistant will provide crucial administrative support for the delivery of PSOW’s proprietary educational programs. The role involves managing registrations for all U.S.-based courses, serving as the primary point of contact for alumni, and acting as the Training Manager for open enrollment and customized training. The successful candidate will be responsible for various functions, including registrations, training delivery support, inventory management, and assisting with prospective students and alumni engagement.

Responsibilities:
- Perform course registration functions, including enrollment, invoice creation, payment processing, and database management.
- Assist in collecting outstanding tuition payments.
- Coordinate logistics with facilitators, vendors, and training venues.
- Assist with course launch, preparing and shipping course materials, and course close-out.
- Oversee inventory levels, quality inspection, and usage.
- Manage on-site coordination and set-up for training sessions and participant needs.
- Respond to Alumni inquiries and assist with campaigns and surveys.

Experience:
- Strong planning and organizational skills.
- Excellent verbal and written communication skills.
- Problem resolution skills.
- Independence with a strong sense of initiative.
- Ability to identify urgent tasks and reprioritize.
- Ability to lift 40 pounds.
- Proficient in Microsoft Office (Word, Excel, PowerPoint). Mail merge experience a plus.
- Experience with CRM or database management.
- Previous experience in executive education, meeting management, Event Management, hospitality, or as a registrar or in admissions.

Working conditions are normal for a telecommuting office environment with at least half of the time being required to work in the office. Work hours are typically Monday through Friday from 8:30 a.m. to 5 p.m. ET. Work will require scheduled weekend and evening work. Work will require occasional overnight travel.