Training Coordinator

Reltio, Trusted Data Foundation for Your Business Outcomes

About Reltio

At Reltio, we're on a mission to enable digital transformation by delivering a single source of truth for enterprise data designed for the digital experience economy. We are disrupting the master data management (MDM) software market when we launched the first cloud-native MDM software-as-a-service (SaaS) platform. The Reltio Connected Data Platform leverages a cloud-native multi-tenant architecture and our ecosystem to enable speed, agility and flexibility at scale. Companies across industries rely on Reltio to deliver mission-critical, secure, trusted real-time data at scale to create connected omnichannel experiences for their customers, partners and employees.

We've earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. So if you're ready to work on unrivalled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk.

Reltio's Focus:

At Reltio, you can take part in our mission to enable digital transformation by delivering a single source of truth for enterprise data designed for the digital experience economy. We contribute to more fulfilling and happier lives for people everywhere by delivering single source of truth for data enabling digital transformation. We leverage a cloud-native multi-tenant architecture and our ecosystem to enable speed, agility and flexibility at scale. We pride ourselves in our transparent, leadership, and meritocratic company culture and have achieved the Fortune 100 best companies to work for.

Reltio's values:

• Customer First
• Better Together
• Simplify & Share
• Own It
• Always Better Than Yesterday

Position

The Training Coordinator will be responsible for fast response to customers and partners on all training related inquiries and needs including: enrollment, access to Reltio's learning platform, Reltio Learn, certification, training tenant administration, and general troubleshooting for Reltio Learn. The Coordinator will also be responsible for regular planning, communication, preparation, and support for Reltio Learn events including classes and partner certification drives.

Responsibilities:

• Coordinating, communicating and executing Reltio Learn Events
• Reltio Learn access administration
• Managing the Training email account
• Tracking and administration for certificates and badges
• Training tenant access, use, and expiration
• Maintaining project trackers
• Inquiries related to courses and certifications
• Partner certification drives
• Promote Reltio learning resources in defined internal and external social channels
• Reporting and support for presentations
• Internal/external communication

Requirements

• 3+ years of experience supporting a SaaS company with training and customer support
• Bachelor's degree in Business, IT, engineering or a related field
• Deep listening and exceptional stakeholder management skills; you pride yourself on being an effective communicator and building strong relationships
• Willingness to 'roll up your sleeves' and assist where needed
• Excellent planning and organizational skills including being process and data driven.
• Effective project management skills; able to effectively manage a project from start to finish and gain insights once delivered
• Experience with Skilljar Learning Management System preferred
• Team player who will work to continue to improve Reltio's effectiveness and how we engage within other Reltio functional teams
• Personal credibility - consistently offer quality work and insights.

***This role is Part-Time and expected to work at least 20 hours per week for up to a 6 month period. Pay rate is $17 to $25 per hour***