Training and Development - Learning Associate

Join us at PRISM for an exciting new career opportunity!

Caring Team Environment where YOU matter

If youre looking for a career that:

• Satisfies your interest in the Training and Development field with values centered around patient care
• Gives you a stable, Monday through Friday schedule
• Provides unmatched training so you are confident in your ability to help others
• Offers opportunities to help patients and make a difference in other lives everyday

then PRISM is the right match for you!

We offer you:

• A competitive salary
• 3 Weeks of Paid Time Off that begins accruing your first month of employment!
• Paid Holidays - eligible upon hire!
• A comprehensive list of health benefits options to choose from
• Employer match to 401k contributions
• Robust training programs on professional, technical and leadership skills
• Employee Referral Program
• Education Reimbursement
• Community outreach opportunities
• and more!

Founded in 2006 and headquartered in Elkin, North Carolina, PRISM is a nationwide provider of specialty home medical supplies with a core competency in advanced wound care products. Most recently, Henry Schein, Inc. the worlds largest provider of health care solutions to office-based dental and medical practitioners, announced the acquisition of a majority ownership position in Prism Medical Products, LLC (PRISM). PRISM serves a broad and loyal referral network of nationally affiliated and independently operated wound care clinics, as well as specialist practices and clinics in primary care, ostomy, podiatry, rehabilitation and physical therapy, general and plastic surgery, dermatology, and vascular medicine. PRISM enjoys strong referral retention rates as well as high marks for customer satisfaction.

We continue to be a fast-growing home medical supply company that serves our community. Consistently delivering our special recipe of quality and reliable service for all patients, medical facilities, and vendors has made us a unique presence nationwide. We are a valued and trusted health care partner.

A day in the life of a Learning Associate:

• Assists with training resources, manuals, worksheets, itineraries, new user set ups, training room set up, email communications for all training programs.
• Orders supplies for our incentive programs to offer as rewards to Prism Employees or assists with other supply needs.
• Assists in the cleanliness and organization for (Training Room) and equipment ensuring the product bins used in product knowledge education are free of all used or open packaging and there are four of every kind of product (ranging in sizes, with and without borders, silver and without silver) available for demonstration weekly.
• Supports Learning Coordinator with management of the company learning management system (LMS) to include users, enrollments, course set up, learning tracks, quizzes and tests, knowledge base, and incentive programs, instructional design activities and in the range of training evaluation activities.
• Responds to inquiries, and troubleshoots concerns directly related to the LMS currently in place, including, but not limited to, iSpring and Zoho within designated timelines as directed Learning Coordinator.
• Oversees timely and effective communication to departmental leaders and employees, to include but not limited to; HelpDesk, Training@, document submissions, new users and respective terminations, T&D onboarding letters and PRISM glossary and Start UP (PRISMs onboarding program).
• Performs audits on the LMS for course accuracy and relevancy, updating as needed or as requested.
• Supports Learning Coordinator with the management of all classes and programs; scheduling and coordinating calendar invites for all educators and securing conference rooms or any rooms associated with training, depending on the current need as it pertains to Administrative Support.
• Assists and supports other departments as needed to include, but not limited to Managed Care Services and Logistics.
• Works independently and within a team on special, nonrecurring, and ongoing projects, including, but limited to, Helpdesk tickets, Certified Training Assistants’ Program, derivatives of Training@ e-mails, and other administrative tasks.
• Assists in follow-up studies and surveys for all completed training to evaluate and measure results, reporting, engagement, and any other administrative duties as needed.
• Works effectively as a team member with other members of the Training & Development department as it pertains to the needs of each segment within the department.
• Participates in all training opportunities to advance PRISM knowledge to be utilized as a Certified Training Assistant for all training programs.
• Adheres to all company policies and procedures regarding employment, safety, and compliance, and report any concerns of non-compliance in any area to your manager immediately.
• Exemplifies the desired culture and philosophies of the organization.
• Performs other administrative responsibilities as needed to include, but not limited to, meeting minutes for select meetings, maintenance of spreadsheets, and creating monthly and quarterly reports.
• Performs other duties as assigned by the Learning Coordinator and/or Executive Director.

Interested in health care, but would like an opportunity to build a career behind the scenes? We are willing to teach you and provide the support needed to help you grow within your role!

Why members of #teamPRISM enjoy working here:

Prism has a close-knit culture where everyone knows your name and youre not just a number.

Its a great family environment and each part of the company works together for the greater good of the patients.

Prism is the best company I have ever worked for. I love it here because there are so many growth and Development options for me.

I learn something new every day and I love the excellent values the company stands behind and upholds to patients and clients every day. BEST PLACE TO WORK!

Find your career home! Apply today!