Address
Form of work
SalaryJob Title
Trainer I-III Job Family
Job Description
What starts with YOU, moves the world!
Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Technical Trainer I-III at our facility located in Charlotte, NC.
What you will do:
- Deliver our technical training programs on different platforms such as Train-the-Trainer, Instructor Led Classroom, Field Training, Webinars, Virtual Classroom, Product Launch workshops, or other training events.
- Deliver effective learning programs at various locations.
- This position interfaces with customers, dealers, service teams, and key stakeholders.
- Emotional intelligence and professionalism to interact with team members.
- Technical ability to read and understand electrical and hydraulic schematics.
- Expertise in specific topic areas and mechanical comprehension.
- Presentation and facilitation skills are required in this position.
- Responsible for delivering programs consistently across Hyster Yale Group dealers and internal service teams.
- Trainers will also function as Subject Matter Experts for development and revision of materials.
- In this role the Trainer will provide the expertise in product and technical areas which enhance the credibility of program offerings.
- It is expected that the Trainer will keep their skills sharp and stay up to date with Hyster Yale Group products by attending product launch meetings, and service roundtables.
- The Trainer will understand and support adult learning theory and work with the development team this into all training materials.
- Reinforce all aspects of learning and facilitation to develop a continuing education mentality across all learning platforms.
- Reinforce hands on learning with product exercises.
- Expected to be an advocate for the developmental solutions provided by the department.
- These solutions may take the form of additional training days, developing additional training materials to printed materials, custom projects, or other solutions as the need arises.
- The Trainer will continued provide support of new products using a blended learning approach.
Who you are:
- Professional in appearance, behavior, routines, and style.
- Decisive and adept at problem solving.
- Has the ability to make educated decisions.
- Articulate and informative communicator that can comfortably converse across different groups.
- Passionate about our products and our people.
- Enthusiastic about educating people about our products in an informative, technical, and captivating way.
- Identify a learner’s comprehension and addressing the needs of the individual.
- Performs well while traveling.
Skills, Experience & Abilities
- Presentation skills.
- Coaching, mentoring, and giving feedback to the learners.
- Manage the training classroom learning experience and the student performance.
- Deliver the information and facilitating the technical training programs in person or virtually.
What you will need:
The minimum experience and formal training for this position will be one of the following:
Level I:
- Bachelor’s Degree preferred. Experience will be considered in lieu of a degree.
- 3 to 5 years with bachelor’s degree or 7 to 9 years without bachelor’s degree required of relevant of experience in product management, marketing, training, engineering, service, aftermarket, operations, and/or sales and marketing (preferably in material handing industry).
- Training certification or similar experience preferred.
- Lift Trucks Operations
- Product, Industry, or Process Expertise
Level II:
- Bachelor’s Degree preferred. Experience will be considered in lieu of a degree.
- 5+ years with bachelor’s degree or 9 years without bachelor’s degree required of relevant of experience in product management, marketing, training, engineering, service, aftermarket, operations, and/or sales and marketing (preferably in material handing industry).
- Training certification or similar experience preferred.
- Lift Trucks Operations
- Product, Industry, or Process Expertise
Level III:
- Bachelor’s Degree preferred. Experience will be considered in lieu of a degree.
- 5-7 years with bachelor’s degree or 9-11 years without bachelor’s degree required of relevant of experience in product management, marketing, training, engineering, service, aftermarket, operations, and/or sales and marketing (preferably in material handing industry). Training certification or similar experience preferred.
- Lift Trucks Operations
- Product, Industry, or Process Expertise
Who we are:
HYG designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, HYG have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.
What we offer:
Hyster-Yale Group offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
#LI-RITB
#LI-Hybrid
Job ID
1609 Employment Type
Full time Work Hours
Travel Required
50-75 Primary Location
HYG US Greenville, NC (Headquarters) Address
1400 Sullivan Drive Zip Code
27834 Field-Based
No Relocation Assistance Available
No We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
EOE/Minorities/Females/Veterans/Disabled
