Job Description
K-FLEX USA is the North American division of the IK Insulation Group, an innovative leader in flexible elastomeric foam insulation with 12 production facilities worldwide and a distribution channel that reaches 43 countries. K-FLEX manufactures thermal and acoustic insulation and jacketing systems that allow for an efficient installation process and deliver reliable and lasting performance on pipes, ducts, vessels and equipment for a wide range of applications, including HVAC, Refrigeration and Industrial Process Systems.
About you - The Traffic Specialist handles traffic issues and paperwork to support the shipment of products.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Must enforce all safety and housekeeping policies at all times.
• Must be a professional at all times when dealing with K-Flex USA associates, internal or external customers, and suppliers.
• Routes small parcel, (LTL) less-than-truckload and (TL) truckload shipments most economically while meeting customers’ delivery requirements and following standard operating procedures.
• Enters shipment bookings online with Uber Freight TMS for all prepaid LTL or TL inbound or outbound shipments.
• Ensures the carriers are contacting our customers for delivery appointments when required.
• Cubes trailers for proper loading of TL shipments.
• Monitors tracking and verifies delivery of shipments.
• Prints reports and shipping documents as required.
• Files traffic paperwork and documents as required.
• Identifies and resolves problems pertaining to any shipping issues.
• Researches and completes a Corrective Action Plan (CAP) for all traffic complaints in a timely manner.
• Reviews the ATP report and Assistics to make sure orders are printed, shipped and closed out in a timely manner.
• File freight claims via Uber Freight for each missing or damaged prepaid shipment.
• Monitors drop trailer inventory to make sure we have enough empty trailers available at all times.
• Will be required to perform all other duties as requested, directed, or assigned.
EDUCATION AND EXPERIENCE
• High School Diploma and a minimum of 3 years related experience.
JOB KNOWLEDGE, SKILLS AND ABILITIES
• Proficiency in MS Applications (Outlook, Word, Excel).
• Excellent communication skills with the ability to communicate across all levels of the Company and externally with customers and suppliers.
• High attention to detail.
• Excellent organizational skills.
• Presentation skills with the ability to present to upper level management when necessary.
• Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, volume and foreign currencies. Ability to apply concepts of basic algebra and geometry.
• This position works closely with and supports shipping operations.
PHYSICAL DEMANDS
• Regularly required to sit, stand, walk, bend, and lift objects of up to 10 lbs.
**In order to be considered for this role please click the link below to complete a short assessment. (Takes less than 90 seconds!) You will not be considered without completing this assessment! Thank you!
Assessment Link: https://assessment.predictiveindex.com/bo/8N35/Applicants