Track and Tracer (entry-level)

OpenRoad is a growing provider of supply chain and logistics solutions to companies all around the world. We leverage our industry expertise and cutting-edge technology to create lasting relationships with our customers, helping them conquer challenges and seize growth opportunities. As a nationally recognized Top Workplace and Inc. 5000 fastest-growing company, we are aiming for greatness – and it all begins with the incredible people who call OpenRoad their home.

About the role:

Start your logistics career with OpenRoad Global as a Track and Tracer! In this position, you will learn the ropes of the logistics industry while providing top-level operational support to our internal teams, customers, and carrier partners. You will be responsible for communicating with truck drivers via phone/email to ensure each OpenRoad shipment is on-time and running smoothly.

Responsibilities:

• Verify and enter load information into TMS with accuracy and speed
• Schedule appointments via phone, email, or other communications
• Ensure that shipments are picked up and delivered on time while meeting customer requirements
• Provide timely and accurate shipment information to internal and external stakeholders
• Audit load information for accuracy and completion, making updates as needed
• Track and trace shipments
• Understand and uphold company values and mission, maintain a servant-leader mentality, and always do the next right thing to meet or exceed customer satisfaction and protect company interests
• Treat customers, carriers, and fellow team members with respect

Qualifications:

• Excellent verbal and written communication
• Team player
• Computer literacy
• Strong attention to detail and accuracy
• Willingness to work a somewhat flexible schedule
• Work with a sense of urgency, have self-confidence, be open-minded, and maintain a commitment to do whatever it takes to satisfy our customers and partners

Why OpenRoad:

• Advance your career with a reliable company committed to sustainable growth
• Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more
• Competitive salary with opportunities for professional growth
• Professional, fast-paced, collaborative culture
• Flexible work schedules

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Dallas, OR 97338: Relocate before starting work (Required)

Work Location: In person