ToGo/Curbside

• The Togo person ensures that each guest receives a welcome and good-bye when placing and/or picking up an order. They are responsible for a large portion of our business from both walk-in guests and guests who call in to place orders.
• Knows the phone system; uses proper phone etiquette when answering phone calls and taking To-Go orders
• Is knowledgeable with the menu and can accurately take and place orders. Upsells whenever possible
• Demonstrates strong organization skills with boxing/bagging orders and accuracy of To-Go orders placed
• Works collaboratively with To-Go and kitchen staff to complete orders
• Partners with the manager on quote times and accurately provides quotes to guests on the length of time to complete their order. Uses the POS (point of sale) system effectively and correctly; responsibly handles tasks on the POS such as, but not limited to, To- Go sales, gift card sales, and cash and credit card transactions.
• Ensures guests are comfortable and cared for while they place and/or pick up To-Go order
• Adheres to core values: Honor, Excellence, Leadership. and Passion
• Practices proper safety and sanitation at all times
• Maintains proper etiquette with all staff members and guests
• Exhibits teamwork at all times.
• Maintains proper dress code and hygiene standards at all times.
• Can help and support with all 3rd party orders

Please refer the Job description for details