Title Clerk/Office Assistant

Mercedes-Benz of Medford is a premier Mercedes Benz automotive dealership and service facility located in Medford OR in a modern state of the art facility. Our dealership has been around for years and is an organization where our staff is committed to providing an uncompromising, unparalleled, service experience. Through our foundational values, we will provide the finest personal service while exceeding expectations. We pride ourselves in constantly providing customer satisfaction that meets and exceeds our customers' expectations.

We are currently recruiting for a Title Clerk/Office Assistant.

Job Description:

This position will perform both automotive title clerk duties and general office/accounting activities for the dealership.

Job Duties Include:

Title Activities:

• Processes vehicle Tag and Title paperwork on all new and used vehicles sold.
• Prepares tax and title documents.
• Submits all legal transfer work to the Department of Motor Vehicles.
• Verifies that funds have been collected and the correct lien holder paid off before processing title applications.
• Checks for accuracy in the application and ensures that all information is complete.
• Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
• Ensures customers receive proper documents for vehicle registration Track, document, and review title and funding status

Office/Accounting Activities:

• Enters data into established databases, systems or forms
• Prepares vouchers, invoices, account statements, reports, and other records and reviews for accuracy
• Assists employees, vendors, clients, or customers by answering questions related to accounts, procedures, and services
• Files accounting and other paperwork
• Scanning documents
• Answers multi-line telephone systems and refers calls accordingly
• Interacts appropriately with internal/external customers
• Provides information to the public and internal customer by mail, email and telephone
• Collates packets, folds letters/documents and prepares for distribution and/or mailing
• Types all forms of documents, letters, memos, reports and contracts
• Opens, sorts, and places mail into designated locations and prepares mail-outs
• Perform other duties as assigned