AddressAbout Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
At Lumen, you will have an opportunity to work directly with our customers and partners to provide solutions that improve lives, strengthen businesses, and connect communities by delivering internet solutions with honest and personal service. Earning potential up to 65k+ annually plus full benefits and 401k with company match!
Compensation and Benefits
· Medical, Dental, Vision
· Life insurance
· Paid time off & paid holidays
· Wellness rewards
· 401(k) with company match (from day one)
The Main Responsibilities
This is not your typical sales position. TSR's work with directly with property managers in apartment communities to provide residents with the best possible customer experience. As a TSR you will manage relationships in Multi Dwelling Units (MDU's) in your assigned territory, participate in resident events and make sure that our services are at the forefront of our customer's minds when they are ready to order internet service. We are not just about selling to new customers; our goal is to increase the overall number of customers in our assigned territories through both new sales and retention. We are looking for a brand ambassador who is excited about our fiber internet product and can build rapport quickly, explain our services, and seek out opportunities to improve resident's internet experience.
Managing relationships with your properties are only one aspect of this position. You will be assisting in the roll out of our new technology. You will also perform quality assurance checks for our preinstalled modems in existing properties to ensure the sign-up process is seamless.
The Expectation is that 80% of your workday will be spent in the field. This territory requires a significant amount of driving using a company assigned fleet vehicle.
What We Look For in a Candidate
- Will have Outside Sales or account management experience
- Be an outside the box thinker and problem solver
- Must be able to keep organized, accurate records on daily activities and results
- Understands relationship-based selling
- Is self-motivated and self-disciplined and can provide prompt follow-up to all customer inquiries.
- Looking for someone who is customer service oriented, self-motivated , flexible and a team player.
- Has the ability to create excitement among our partners about our product and our referral program.
- Has basic knowledge of Internet services.
- Has a Valid Driver's License and an acceptable driving record (MVR).
- This is a sales position with an at risk commission in addition to your hourly rate.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$42430 - $56570 in these states: MN
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Requisition #: 333179
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
42430
56570
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
