Business Development Representatives
We are looking to grow our already successful customer service Business Development Center. This is a great career opportunity for applicants with automotive BDC management experience, or for someone with other customer service/telephone experience.
Your responsibilities will include:
- Answer all incoming sales calls
- Respond to and follow up all internet leads in a timely manner
- Make follow up calls to unsold/sold customers
- Responsible for assuring customer satisfaction.
- Responsible for growing year over year customer retention and market share
Other Duties/Requirements:
- Ability to address and answer customer requests via phone and e-mail skills.
- Strong organizational skills and the ability to effectively multi-task.
- Ability to encourage customers to schedule appointments.
- Excellent written and oral bi-lingual communication skills a plus.
- Determination to effectively follow-up with customers.
- Dependable Basic knowledge of computers.
- We want to hire only the best so you must pass a drug test and a background check.
QUALIFICATIONS
- Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others
- Excellent communication skills, verbal and written
- Previous customer service or related experience preferred
- Previous experience in a similar role a plus
- Neat, clean, and professional appearance
- Able to deal with confidential information appropriately
- Excellent telephone skills
- Must be highly organized with excellent communication skills
- Basic computer and internet skills
- Must be able to pass a drug test and a background check
BENEFITS
- Hourly + Commission
- Paid Time Off (PTO)
- Health Insurance
- 401-K
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
Ability to Relocate:
- Maple Shade, NJ 08052: Relocate before starting work (Required)
Work Location: In person