Telemarketer

Plastic Express, Inc. is a wholesale distribution company located in North East New Jersey providing service to companies throughout the Tri-State area.

Wholesale and distributionof Low and High Density Plastic Bags (Recycling, Contractor, Compactor, Paper Shopping, Shopping Kitchen, & Office Bags), Soaps, Sanitizers, Napkins, Towels Toilet, Facial Tissue Dispensers, Cups, Containers, Cutlery, Office and Printer Supplies, Bulletin Boards, Janitorial, Sanitary Supplies, Cleaning Supplies, Shovels, Mops, Brooms, Light Bulbs, Lighting Fixtures, Paper Products, Ice Melt, Snow Removal Tools, Locks, Key Blanks, Fans, Heaters, Air Purifiers, Gloves and Other Safety Apparel, Furniture, Packaging Supplies, Tools, Hardware, Tile Cutting, Scrapers, Hammers, Brushes, Pliers, Riveters, Clamps, Drills, Drill Bits, Blades, Levels, Wrenches, Sockets, Measures, Exam Table Paper, Heating Pads, Gowns, Scrubs, Bibs, Pots, Pans, Lids, Microwavable Containers, Bowls, Plates, Paper and PVC Food & Meat Film.

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Currently we are looking for Telemarketer who will join our team in Union, NJ.

Duties and Responsibilities:

• Places sales calls to prospective customers; offers explanation of service/product and pricing/ordering information.
• Places sales calls to current customers to offer promotions and new or upgraded products.
• Persuasively engage customers to buy products; receives, records, and routes customer orders in appropriate manner.
• Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
• Contacts customers to follow-up on customer satisfaction issues or solicit further sales.
• Accurately documents all contacts, thus maintain detailed records of outgoing and incoming calls, actions, follow up information and responses in customer database.
• Organizes and maintains file system; files correspondence and other records.
• Maintains working knowledge of products and special promotions.

Skills and Qualifications:

• +1 year experience in sales/telemarketing or similar position
• Excellent communication skills and customer service
• People and detailed oriented
• Willingness to learn and grow
• Success driven mindset

What we offer?

• Health, dental and vision insurance
• Paid Time Off (PTO)
• 401 (k)
• Life Insurance
• Gym membership reimbursement
• Base pay+ commissions
• Opportunities to improve and grow

*The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this role at any time due to reasonable accommodation or other reasons.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• No nights

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Experience:

• Telemarketing: 1 year (Preferred)

Work Location: In person