Telecom Engineer - Expense Management (Tem) - Hybrid

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

Work collaboratively with technology and business groups to conceive, design, engineer, and implement data, software, and technology solutions that solve significant scientific or business problems. Investigate, identify, and implement state-of-the-art technology platforms that drive productivity and efficiency gains in own function and throughout multiple business areas. Contribute to advancement of technology in area of expertise. Develop productive collaborations and communications with other groups across multiple disciplines. . Technology Engineers will be aligned to a specific area: Information, Software, Data, or Infrastructure.

In this role youll be responsible for:

• Conceive, design, engineer, and implement data, software, or technology solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; Routinely demonstrate initiative and creativity in developing technology solutions.


• Serve as technical expert or lead projects/programs and technical staff to develop, test and implement significant new products, or operational improvements or devise new approaches to problems at the division/business unit.


• Analyzes and resolves technical problems using analytical problem solving methods/techniques and associated tools/devices.


• Contribute to advancement of own function by studying state-of-the-art tools, techniques, and computing equipment; participate in educational opportunities and professional organizations.


• Demonstrate high proficiency across a wide range of technologies and platforms related to software design and development, programming languages, data integration, data warehousing, data analysis and visualization tools, data storage, network connectivity, and virtualization/cloud environments.


• Highly autonomous and productive in performing activities, requiring only minimal direction from or interaction with supervisor. Accountable for total project scope, budget, completion within budget constraints and scheduled completion date. Accountable for successful and timely completion of all tasks/projects under direct and matrix control.


• May initiate new areas of investigation that are meaningful, reliable, and can be incorporated directly into a scientific or business activity.


• Provides technical leadership and mentors and consults with less experienced staff in in planning, methods, procedures, standards and best practices.


• Maintains relationships with affiliates, subsidiaries, and vendors in accordance with Abbvie Values, Vendor Management Office, and Purchasing to further the mission, vision and goals of the organization.


• Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle.


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Tools and skills you will use in this role:

• IT system owner and SME for the Telecomm Expense Management (TEM) managed service platform


• Responsible for Governance, Lifecycle, and Maintenance of the platform and integrations to internal AbbVie systems


• Deployment and maintenance of TEM services for US and OUS clients


• Ensure TEM services functionality, issue resolution and end to end functionality of the platform; including all modules, workflows, inventory, and reporting


• Maintain procedure documentation (Run Book). Identify areas for improvement and offer solutions to streamline/enhance capabilities of internal processes and systems.


• Comprehensive knowledge of telecom and network service carriers, including understanding of their offerings, and enterprise solutions


• Proficiency in wireless and wireline services


• Manage relationships with TEM provider, carriers, and internal partners; System / Service issues and escalations; TEM / Carrier service reviews; Internal partner requests for business process improvements

Qualifications

Experiences that make you a strong candidate for this role:

Required

• Bachelors Degree with 6 years experience; Masters Degree with 5 years experience; PhD with 0 years experience.
• Experience supporting a TEM platform
• Possess thorough theoretical and practical understanding of own discipline
• Proven implementation of creative technology solutions that advanced the business.
• Excellent written and oral English communication skills.

Beneficial

• Preferred knowledge of SAP and SAP integrations
• Vendor Management Experience
• Preferred knowledge of ServiceNow and ServiceNow integrations
• Work experience in the pharmaceutical industry

Why Business Technology Solutions

For anyone who wants to use technology and data to make a difference in peoples lives, shape the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: were ready for you.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion, consistent with applicable law.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.