Technology Trainer

Title:Technology Trainer

Department: Learning & Development

Supervises: N/A

Role Type: Full time

Location: New York, NY - Hybrid

ABOUT THE COMPANY:

Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries. We offer a full range of integrated accounting, consulting and business management services from tax planning and audits to the most detailed analysis of acquisitions and financial restructuring.

Anchin is consistently recognized as one of the "Best of the Best" accounting firms in the country, a Best Place to Work in New York City and New York State, and a Best Accounting Firm to Work For Nationwide.

ABOUT THE POSITION:

Anchin's Learning and Development team is looking to add a Technology Trainer under the supervision of the Senior Manager of Learning and Development. This role will report into L&D but will also work closely with the IT and HR departments on technology upgrades, rollouts and serve as a use-based helpdesk.

RESPONSIBILITIES:

Primary:

• Develop and design comprehensive technology-focused training programs and courses for all employees of the firm on firm-wide software and applications, to ensure employees are trained for successful job performance.
• Work closely with the IT & HR Teams on new product launches and upgrades to learn technology 'from the ground up'. Identify training needs and create or modify courseware and/or documentation; plan and deliver appropriate training sessions for firm members at various levels and align technology training to firm goals.
• Deliver engaging and interactive training sessions both in-person and virtually, focusing on the diverse learning styles and needs that lead to learning retention.
• Create training videos to both accompany live instructor-led training as well as to stand alone on smaller rollouts or updates.
• Conduct technology orientation sessions for new hires.
• Serve as a technology-use helpdesk, assisting firm members one-on-one as needed to ensure comfortable and efficient use with our technologies.
• Work with the L&D Team on other related training needs including but not limited to video editing, course production and staff orientations.
• Stay current with the latest technology trends and best practices related to the accounting industry.

QUALIFICATIONS:

Education:

• Bachelor's or associate degree in adult learning, human resources, accounting, computer science, information technology, or a related field.

Experience:

• 1 + years of experience in training, tutoring, and/or mentoring experience.

Skills:

• Strong technology skills and ability to learn quickly (ability to learn quickly is paramount).
• Proficient in all Microsoft Office products.
• Interest in Adult Learning and how to improve learner experience.
• Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm.
• Good communication skills, both verbal and written, and willingness to speak up and/or ask questions.
• Ability to work under pressure and balance multiple competing priorities.
• Work effectively both independently and with teams.
• Ability to self-manage and work independently in a hybrid and in-office setting.
• Ability to design courses and practice materials to reinforce learning.
• Good course facilitation skills.
• Attention to detail.
• Knowledge of Accounting is a plus but not mandatory.

Compensation:

• Competitive annual salary in the range of $65,000 to $85,000, based on individual's experience level.

Attributes:

• Accountability: Follows through on commitments, does what you say you will do, even requiring some personal sacrifice.
• Communicates Effectively: Delivers messages in a clear and concise manner, listens attentively.
• Strong Interpersonal Skills: Relates comfortably to all levels of people, both internally and externally.
• Nimble Learner: Learns quickly when facing new situations, willingly takes on the challenge of unfamiliar tasks.
• Technical Proficiency: Deals with technical issues comfortably and can complete work at a high level of proficiency.
• Being Resilient: Shows confidence under pressure, maintains a positive attitude despite adversity.
• Action Oriented: Proactively seeks out new and challenging work.
• Trustworthiness: Keeps confidences and develops a reputation for being honest and ethical.

Anchin is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship, or any other characteristic protected by law. Anchin is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Anchin Recruitment Team at recruit@anchin.com