Technology Support Specialist

Technology Support Specialist- Student Business Information Systems
Wayzata Public Schools
Full Time
Unaffiliated Level 3
Starting Salary: $77,963 (and up DOE)
Position Description:
Wayzata Public Schools is currently seeking a Technology Support Specialist who will act as an integral member of the Information Systems/Technical Support team supporting the District 284 student and business information system software. The Technology Support Specialist manages the district information systems, ensures data accuracy, supports a variety of software packages, provides training and support to system users, and coordinates usage among all system users. This person is responsible for ensuring data integrity and will provide support and expertise to guide the student and business information flow and reporting from various systems and educational applications.
Duties and Responsibilities: (For a complete list please see attached formal job description)

• Provides support to all district users of the student and business information systems.
• Documents and submits data collection, required reporting to other agencies, and data analysis for the District's student, and business information systems.
• Works to improve administrative and academic processes by supporting the management, development, implementation, and maintenance of the District's information systems and processes.
• Compiles and organizes data for the generation and reporting of elementary report cards and coordinates the implementation of secondary report cards.
• Manages security levels, logins and passwords. Reviews and communicates product updates,
• Troubleshoots software problems, and contacts appropriate person/organization to troubleshoot concerns when needed.

Qualifications: (For a complete list please see attached formal job description)

• Associate's degree required, Bachelor’s degree preferred
• miniimum of 2 years of experience with databases and information systems.
• Strong service orientation and ability to rapidly acquire new knowledge and skills.
• Demonstrated project management experience.
• Experience working with various APIs, including SOAP, XML-RPC, JSON-RPC, and REST