Technology Services Trainee

If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!
The Atlanta Braves Trainee Program is designed for applicants who are interested in beginning a career in professional sports. Each year, the program hires individuals from around the nation with diverse backgrounds who are ambitious, intelligent and creative candidates to work in a department from January to November. This opportunity provides valuable experience in the day-to-day operations of a professional sports franchise, and it not only gives the opportunity to work in a Front Office environment, but also to build a network with those in the sports industry who can provide guidance, advice, and possible connections for job opportunities upon completion of the program.
Trainees are expected to work 37.5 hours per week and may have additional game day responsibilities, depending on department and assignments. The individuals who participate in this program are non-exempt, paid hourly, eligible for overtime, and are benefit-eligible after 60 days (medical, dental, vision).
POSITION OVERVIEW
The Technology Services Trainee is an entry level position supporting the Technology Services team in serving the internal users at the Atlanta Braves and The Battery Development Company. The successful candidate will have a strong willingness to learn troubleshooting techniques to resolve issues across different platforms including desktop, printer, POS, and audio/video systems. The ability to work independently and maintain relationships will be critical to the success of this role.
Technology Services is a crucial enabler of The Atlanta Braves' success by delivering reliable, high-performance Technology systems and infrastructure that is easy to use. Technology Services works closely with business partners to improve and transform technology-enabled capabilities and the value of the Technology investment portfolio through innovation, execution, and an outstanding user experience. Innovation, efficiency, and excellence are critical success factors.
KEY AREAS OF RESPONSIBILITY

• Provide full IT environment end user support including desktops, VoIP systems, and POS systems - Retail and F&B
• Support audio, video, surveillance, and display technology
• Troubleshoot hardware and software issues
• Responsible for the installation and maintenance of software, hardware, printers, etc.
• Must be able to train end users on how to use IT systems and applications
• Work nights and weekends when needed, including game coverage

TRAINEE PROGRAM REQUIREMENTS:

• College graduate, Bachelor's or Master's, with a GPA of at least 3.0 at graduation
• Ability to work effectively and relate well with individuals of diverse backgrounds and within all levels of the company
• Proficiency in Microsoft Office (Word, PowerPoint, Excel)
• Customer service oriented
• Excellent executive presence
• Ability to work long hours, weekends, and holidays

ADDITIONAL POSITION REQUIREMENTS:

• Technical Degree
• Knowledge of Microsoft OS (Windows 10/11) and Microsoft Office suite
• Experience with desktop and printer support
• Experience with audio visual technology
• Strong attention to detail
• Excellent organizational and time management skills
• Excellent communication skills, including both written and verbal, with the ability to collaborate with other departments in the organization
• Ability to work in a team and independently
• Technical internship, work experience, and/or certifications preferred

The Atlanta National League Baseball Club, LLC is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply.
If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at PeopleCapital@braves.com
Effective January 10, 2022, the Atlanta Braves will require all US-based employees in the Scouting and Player Development departments to be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to the commencement of employment. Employees in all other departments are not required but are strongly encouraged to be fully vaccinated, and we do require a vaccine to participate in certain activities and to obtain a premium reduction for our health benefit plans. Employees choosing not to obtain a vaccine will be notified of any limitations on their work activities if applicable. Requests for reasonable accommodations should be directed to Peoplecapital@braves.com.