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Form of workTechnology Education Coordinator
Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients.
We are currently searching for a Technology Education Coordinatorto join our Pittsburgh, PA office. This position is responsible for identifying, producing and providing appropriate technology training and materials to the Firm. This includes maintaining and improving upon existing training offerings, as well as, identifying and addressing new training opportunities and gaps in current trainings. This individual also leads the delivery and support of training initiatives leveraging a variety of methods including in-person classroom instruction, one-on-one coaching sessions, remote training, and creation of self-directed electronic learning.
In this position, you will seek to:
Successful candidates will have:
Why should you work at Buchanan?
Our Firm offers outstanding benefits that include:
We are an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients.
We are currently searching for a Technology Education Coordinatorto join our Pittsburgh, PA office. This position is responsible for identifying, producing and providing appropriate technology training and materials to the Firm. This includes maintaining and improving upon existing training offerings, as well as, identifying and addressing new training opportunities and gaps in current trainings. This individual also leads the delivery and support of training initiatives leveraging a variety of methods including in-person classroom instruction, one-on-one coaching sessions, remote training, and creation of self-directed electronic learning.
In this position, you will seek to:
- Collaborate with various departments to Identify strategic areas of focus for technology training initiatives with an overall goal of promoting the Firm's commitment to providing exceptional client value via continual process improvement and technology proficiency.
- Create high quality training content including Learner Guides, Quick Reference Guides, eLessons and QuickClips.
- Act as a technology and change liaison on behalf of the IT department to gather training suggestions, feedback and other information that aid the department in providing world-class customer service, learning and support.
- Conduct in-person and remote training classes. Coordinate with HR department to track attendance and training related statistics in the Firm's learning management system.
- Participate on projects as a learning and transformation subject matter expert, assisting with the creation of strategies and deliverables to effectively prepare Firm attorneys and staff for new or changing technology deployments.
Successful candidates will have:
- A strong background in and understanding of Microsoft Office 365 Suite and Windows 10.
- The ability to carry out training, application and documentation maintenance and proactive/reactive support duties with minimal supervision.
- Flexibility to work after hours or on weekends, as required, and the ability to travel up to 25% for various training needs such as rollout for new applications, new groups of Firm personnel, specific Section or Department requests, etc.
- A Bachelors degree in an IT related field.
- 5+ years of experience in IT, preferably in a law firm or corporate environment and experience in a training or educational role. Customer service experience preferred, but not necessary.
Why should you work at Buchanan?
Our Firm offers outstanding benefits that include:
- Competitive salary and generous Paid Time Off
- Paid Holidays, including a floating holiday
- WorkWell wellness program, including free use of the Calm App
- Free use of building gym
- Caregiving assistance with Bright Horizons (child, elder, and pet care!)
- Access to our Firm-wide emergency assistance fund
- Free full access to LinkedIn Learning
- Insurance - Medical, Dental, Vision
- 401K Program
- Retirement Savings Program
We are an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
