Technician 3

Job Title: IT Technician

Location: Phoenix AZ 85027

Duration: Long Term Contract

Job Description:
Essential Job Results
Provides technical support by applying basic understanding of computer systems, products, and services in one of the following areas: help desk, PC/desktop systems or computer operations. Supports business operations by providing technical support and delivering reliable high-performance applications and technical services. Monitors and controls systems, applications, or equipment. Resolves issues regarding operations, including installations, setups, error messages, on-line transactions, system status or downtime procedures. Maintains service and proper systems function by interacting with network services, software systems engineering, applications development, or other information systems contacts to identify and resolve problems. May provide proper tape validation for back-ups and offsite storage rotation by monitoring tape library activities for all systems. Protects the Company by handling business sensitive information with appropriate confidentiality.
Experience
* Minimum 12 to 18 months related experience in area of specialty.
* Proven customer service experience.
Education
* High School degree or equivalent certification.
* College level course work in Computer Science, Data Processing, or related field.
Skills
* Basic proficiency in Microsoft Office Suite.
* May require intermediate proficiency in a particular application or applications.
* May require technical skills in any combination of the following areas: Networks transmitting Voice/Data/Fax and LAN/WAN communications, TCP/IP or VSAT; SCAT, LYNX, Peoplesoft, CPM, Goldmine; A+, Net+.
* May require familiarity with telecommunications, PC, mainframe, or other information systems equipment.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.