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Form of workJob Description
Interop is looking for an experienced Technical Writer to author and maintain various types of technical documentation for our product offerings. This individual will work with various departments to create and maintain technically complex documentation.
PRIMARY RESPONSIBILITIES (include but not limited to):
Work with Product Managers, Software Development, and other subject matter experts to create, maintain, and update technical overviews, operational guides, API documents, technical user manuals, and context-sensitive help for a variety of new and existing product offerings
Collaborate with the Software Development organization during the design phase of new products
Create and maintain product questionnaires, surveys, etc.
Comply with and contribute to style guide
Maintain and update Technical Writing processes
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Experience in authoring software design documentation and technical user manuals
Experience in interviewing and working with subject matter experts and other individuals within the organization
Ability to prioritize and manage multiple projects while meeting very tight deadlines
Ability to work independently and learn new concepts quickly
Strong knowledge of grammar, spelling, and punctuation usage for the English language
Advanced knowledge of Adobe InDesign or other desktop publishing software
Experience with RoboHelp or other online help software
Experience with imaging software for use in generating screen captures
Familiarity with Adobe Acrobat-based products, including form generation
Familiarity with Confluence or similar wiki-based platform
Portfolio of sample work that can be viewed prior to an interview
Knowledge of the wireless industry is a plus
EDUCATION / EXPERIENCE:
Minimum of five years of technical writing experience
BS degree in Technical Writing, Engineering, English, or related field
OTHER:
May require travel and/or be on-call
May require working in excess of 40 hours/week
Physical requirements:
Ability to sit at a desk for one or more hours at a time
Ability to operate computer and other equipment
Verification of employment authorization status in the U.S. will be required upon employment
COMPENSATION:
Competitive DOE
BENEFITS AND PERKS:
Medical, dental, and vision insurance
Life and disability insurance
401(k) plan
Robust paid holidays, vacation, and sick leave schedule
Employee discounts and assistance services
Employee referral bonus program
Casual dress code
A sharp team to collaborate with
Interop has its World Headquarters in Fort Myers, FL, USA, and Regional Headquarters in Dublin, Ireland; as well Network Operations Centers (NOCs) in Fort Myers, Florida, USA; Dallas, Texas, USA; and Dublin, Ireland.
Interop Technologies is always looking for client-centric, committed individuals with strong problem-solving skills, an entrepreneurial attitude, and a passion for technology and its influence on the global mobile industry. Qualified individuals, regardless of race, gender, or creed, are encouraged to apply for our currently available positions by sending their resumes to Interop Technologies, an Equal Opportunity Employer and Drug-Free Workplace.
