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Form of workJob Description
HBITS-05-13214 Technical Writer Junior (Part-Time) 100% REMOTE New York, NY
Agency Name: City University Of New York
Project/Program Name: LMS Transition
Provide a short description of the Position: Develop documentation for the project, and for the end-user community.
Provide a complete list of the day-to-day tasks to be performed by the Selected Candidate: As a Technical Writer involved in an LMS rollout project at a university, the primary focus is on creating, updating, and refining various documentation types to support the new system. This includes understanding the LMS's functionalities, planning and writing clear instructional materials tailored for different user groups (students, faculty, administrators), and collaborating closely with the project team. The role also involves incorporating user feedback and ensuring the documentation stays current with any updates or changes to the LMS. This role also involves writing communications that are sometimes nontechnical for the project team.
Job Title:Technical Writer
Skill Level: Junior
Target Start Date: 2/10/2024
Engagement Length in Months: 23
Is this a Full or Part-Time Position: Part-Time
If Part-Time, enter approximate number of hours per week: 20
What are the daily work hours: 9 am - 5 pm
Where is the physical work office located: 205 E 42nd Street, New York, NY 10017
Is telecommuting allowed for this position: Yes
If YES, note if negotiable or list the percentage allowed/number of days allowed per week: 100%
What is the format of the Candidate interview: Webcasting
If Webcasting, is Candidate required to be on camera: Yes
What type of software is typically used by the Agency: MS Office 365
What type of hardware is typically used by the Agency: Windows or Apple computers
Position Mandatory Qualification:
Position Job Title:Technical Writer
Position Job Title Description: Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Develops and/or maintains system documentation, user manuals, installation guides and computer operations and program maintenance manuals.
Position Skill Level: Junior
Position Skill Level Description: 12 - 36 months
List all the Position Requested Qualifications:
Are there additional security requirements for the Authorized User: No
Will additional training potentially be required during the Engagement: Yes
If YES, provide description of anticipated training: Training on Brightspace will be provided
What type and/or manner, of knowledge transfer is requested during the Engagement: All work products created under this contracting arrangement belong to CUNY. Any processes that the consultant employs to perform the work are to be documented using CUNY's MS 365 tools and stored in CUNY's file storage services such as OneDrive.
Is travel anticipated during the Engagement: No
Agency Name: City University Of New York
Project/Program Name: LMS Transition
Provide a short description of the Position: Develop documentation for the project, and for the end-user community.
Provide a complete list of the day-to-day tasks to be performed by the Selected Candidate: As a Technical Writer involved in an LMS rollout project at a university, the primary focus is on creating, updating, and refining various documentation types to support the new system. This includes understanding the LMS's functionalities, planning and writing clear instructional materials tailored for different user groups (students, faculty, administrators), and collaborating closely with the project team. The role also involves incorporating user feedback and ensuring the documentation stays current with any updates or changes to the LMS. This role also involves writing communications that are sometimes nontechnical for the project team.
Job Title:Technical Writer
Skill Level: Junior
Target Start Date: 2/10/2024
Engagement Length in Months: 23
Is this a Full or Part-Time Position: Part-Time
If Part-Time, enter approximate number of hours per week: 20
What are the daily work hours: 9 am - 5 pm
Where is the physical work office located: 205 E 42nd Street, New York, NY 10017
Is telecommuting allowed for this position: Yes
If YES, note if negotiable or list the percentage allowed/number of days allowed per week: 100%
What is the format of the Candidate interview: Webcasting
If Webcasting, is Candidate required to be on camera: Yes
What type of software is typically used by the Agency: MS Office 365
What type of hardware is typically used by the Agency: Windows or Apple computers
Position Mandatory Qualification:
Position Job Title:Technical Writer
Position Job Title Description: Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Develops and/or maintains system documentation, user manuals, installation guides and computer operations and program maintenance manuals.
Position Skill Level: Junior
Position Skill Level Description: 12 - 36 months
List all the Position Requested Qualifications:
- 24 months of experience in higher education creating and maintaining detailed documentation on Learning Management Systems, encompassing features, updates, and integrations.
- 24 months of experience in higher education translating LMS functionalities and technical specifications into user-friendly language suitable for an academic audience.
- 24 months in higher education developing and updating user manuals tailored to educators, administrators, and students, ensuring ease of use and understanding of the LMS
- 24 months of experience in higher education producing step-by-step guides for configuring and managing the LMS.
- 24 months of experience in higher education maintaining a high standard of documentation quality.
- 24 months of experience in higher education copyediting for accuracy, relevance, and clarity and for proper use of english language - e.g., correct spelling, grammar, punctuation, etc.
- 24 months of experience in higher education gathering feedback from users to continuously refine and improve documentation
Are there additional security requirements for the Authorized User: No
Will additional training potentially be required during the Engagement: Yes
If YES, provide description of anticipated training: Training on Brightspace will be provided
What type and/or manner, of knowledge transfer is requested during the Engagement: All work products created under this contracting arrangement belong to CUNY. Any processes that the consultant employs to perform the work are to be documented using CUNY's MS 365 tools and stored in CUNY's file storage services such as OneDrive.
Is travel anticipated during the Engagement: No
