SUMMARY
Under general supervision,researches, writes, edits, indexes, and reviseshighly diverse user documentation.
KEY PERFORMANCE INDICATORS (KPIs)
- Literaturereleasesper month.
- Schedule attainment.
ESSENTIAL FUNCTIONS
- Creates and revises technical documentation to support the operation, repair, and maintenance of company products.
- Analyzes and interprets engineering drawings as well as other technical data to translate information into technical documentation.
- Communicates complex information clearly, concisely, and accurately.
- Proofreads and edits documents to ensure information is complete andup-to-date.
- Works closely with project managers, engineers, and other technical staff to clarify and create technical copy for product information and specifications.
- Updates documentation on the internet and intranet, as needed.
- Ensures consistency in documentation across multiple publicationsregardingterminology, style, and editorial quality standards.
The preceding description is a summary of essential job functions and is not designed to be a complete list of all duties and responsibilitiesrequired ofthe Title.
EDUCATION & EXPERIENCE
- Bachelor's degree in English, journalism, business or related field and 2 years of technical writing and editing experience; or an equivalent combination of education and experience.
- Experience developing manuals, user guides, and/or product specifications is preferred.
KNOWLEDGE & SKILLS
- Excellent grammar, verbal, and written communication skills.
- Skilled in using InDesign, Acrobat, Photoshop, and Illustrator or comparable editing software.
- Skilled in creating illustrations using CAD.
- Knowledge and application of standard document formatting.
- Knowledge of information gathering, planning, and organizing methods and principles.
- Ability to work independently.
- Ability to organize assigned work and manage time.
PHYSCIAL REQUIREMENTS
Non-Manufacturing:
- Typicallywork is in an office environment where the noise level is low tomoderate
- Requires standing and/or sitting for prolonged periods oftime
- Ability to lift boxes/materials weighing up to50 lbs.
- Requires telephone work and/or computer work, as well as interactions with other employees andcustomers
- Ability to read, write, listen, and communicateeffectively
- Worker occasionallyaccomplishestasks in manufacturing, warehouse, and/or supporting areas where there is exposure to vibrations and moderate-to-loud noises. When in these areas,workermust be aware of and exercise caution around hazardous conditions such as electricity, moving equipment, moving parts, refrigerants, chemicals, torches, solvents, dust, dirt, fumes, and contaminants.
- Use of Personal Protective Equipment (PPE) requiredof jobwhenworkeris in the manufacturing, warehouse, and/or supporting areas.PPE includesbut is not limited to safety glasses, hearing protection, and safety toed footwear.
Technical understanding. Proficient in Creo or other CAD software. Proficiency in Adobe InDesign and other Adobe Creative Cloud software. Ability to work on many projects concurrently and independently. Job Duties: Instruction Manuals, Service Manuals, Parts Lists, Labels, etc.