Technical Writer

Do You Want to Improve the Future of Healthcare?

• Want to enable the world's top scientist to deliver impactful healthcare solutions faster?
• Do you believe that the best team wins?
• Do you thrive on providing innovative solutions to unique challenges?
• Do you enjoy a fast-paced environment requiring flexibility and adaptability?

If so, we would like to meet you.

Who We Are

Biosero, Inc. is the leader in life science robotic automation and integration. Our award-winning no-code software tools enable vital research to be done quickly while freeing scientists to address additional scientific challenges. Our solutions are placed in the top accounts worldwide, including the top: pharmaceutical, agricultural, clinical, diagnostics, and biotech companies. Our work impacts the world by accelerating productivity, discovery & cures. Our team is passionate about our mission to enable discoveries in life science by coupling our software platforms with data and robotics. Biosero is the fastest-growing software company in the life sciences space. We have been voted the best place to work for many years.

What You Will Do

We are looking for a remote Technical Writer based in the US to join Biosero’s Project Management Office (PMO). This role is an opportunity to work with an extremely talented, fun, and passionate team to deliver laboratory automation solutions. As a Technical Writer, you will play a crucial role in creating clear and concise documentation that enables users to understand and operate complex laboratory automation systems effectively. Your work will contribute to the success of cutting-edge research and scientific advancements. The Technical Writer works closely with the PMO, Engineering, and Applications teams to develop technical documentation focused on active customer projects in accordance with established schedules. They must love working in an fast-paced environment, have an eye for details, and possess superior problem-solving skills. Our team is passionate about our mission to enable discoveries in life science by coupling our software platforms with data and robotics. Our customers are excited to work with us because our team is creative and dedicated to ensuring their success with laboratory automation.

REMOTE ROLE

Responsibilities:

1. Document Creation:

• Write and edit user manuals, technical guides, and other documentation related to laboratory automation systems in alignment with project delivery schedules.
• Collaborate with subject-matter experts (SMEs), engineers, and applications scientists to gather information and ensure accuracy.

2. Content Development:

• Research and understand laboratory automation technologies, workflows, and best practices.
• Translate technical concepts into user-friendly content suitable for diverse audiences, including laboratory technicians, researchers, and automation engineers.

3. Quality Assurance:

• Review and proofread documentation to ensure clarity, consistency, and adherence to established standards.
• Verify that all instructions, diagrams, and illustrations accurately represent the automation processes.

4. Process Improvement:

• Continuously improve existing documentation based on user feedback, system updates, and industry advancements.
• Collaborate with cross-functional teams to enhance usability and accessibility.

5. Training Materials:

• Develop training materials, including presentations and e-learning modules, to educate users on laboratory automation systems.

6. Compliance and Regulatory Support:

• Ensure that all documentation complies with relevant industry standards, safety guidelines, and regulatory requirements.
• Assist in preparing documentation for audits and certifications.

Qualifications:

• Education: Bachelor's degree in a relevant field (e.g., Technical Communication, Life Sciences, Engineering, or Computer Science).
• Certification in technical writing (e.g. Medical Writer Certified (MWC) or Certified Professional Technical Communicator (CPTC)) is preferred

Experience:

• Two or more (2+) years of proven experience as a Technical Writer, preferably in the laboratory automation domain.
• Familiarity with laboratory equipment, robotics, and software used in automated workflows is preferred
• Familiarity with Quality Management Systems (QMS) and applicable standards (e.g. ISO 9001) is preferred

Skills:

• Excellent written and verbal communication skills.
• Proficiency in using documentation tools and software.
• Attention to detail and ability to organize complex information logically.
• Understanding of scientific terminology and laboratory processes.

• Ability to work closely with cross-functional teams, including engineers, scientists, and project managers.

Compensation and Benefits

Salary range is $62,000 - $72,000 per year, depending on experience. Benefits include 401K with company match, Flexible Vacation Policy, Health Benefits, Investment in Professional and Personal Development, and much more.

Biosero provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. In addition, Biosero complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Biosero is committed to diversity and inclusion. We seek individuals from all backgrounds and appreciate and celebrate the diversity of our growing team.