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Form of workJob Description
We’re looking for a dedicated, flexible, highly technical individual with a background in computer hardware/software maintenance to join the Home Run Inn family. You’ll be in charge of ensuring that we’re always using industry best practices for maintaining our hardware and software.
We are a small IT department that is team oriented, high energy, with room for growth. You should be personable, collaborative, and eager to learn. You’ll be interacting with our management team, from line-level managers at the restaurants up to senior leaders daily. There’s also an opportunity to grow your skill set and take on some of our additional responsibilities.
Summary of Position:
As the Systems Administrator, you will be responsible for providing onsite support for business technical services for Home Run Inn employees. Your job will consist of installing, maintaining, and inspecting computer software and hardware. Additional duties involve providing technical assistance to users.
Reports to: IT Director
Position Responsibilities:
The Systems Admin I will provide technical support to system users within the Home Run Inn organization. The main responsibilities are to evaluate user needs, define technical problems, and assist users in implementing solutions. They will perform on-going activities to maintain and enhance overall system performance.
Other responsibilities include:
- Workstation Support.
- Network Printer Support
- Endpoint Security Support. (Intune)
- Corporate Business Applications Support. (ex. Adobe, Pizza Director, etc.)
- Troubleshooting problems with systems and programs.
- Manage data backup and retrieval processes.
- Upgrade existing hardware and software programs.
- Corporate E-mail, Intranet, and Messaging Support. (O365, Teams)
- Corporate Mobile Device Management Support (Intune/Verizon)
- Internet Telephony Support
- Site Security Support (Cameras, Alarm Detection-Aviglon)
- Perform other duties as assigned.
Qualifications:
- From a culture perspective must live our values: courage, pride, grit, and family.
- Must be a self-starter that will BE AT WORK and excited to work.
- Demonstrate an ability to build trust with others by being credible and reliable.
- Possess an orientation that seeks to make others better (coaching & challenging).
- Extremely organized. Strong time-management skills.
- Minimum 2-year technical degree
- Minimum 1-4 years+ of relevant work experience
- Ability to write, speak and interact clearly and professionally.
- Strong Knowledge and Understanding of Microsoft-365. (SharePoint, Microsoft Teams, and one-drive)
- Strong working knowledge of Microsoft 365 Services, including Microsoft 365 groups, Microsoft SharePoint online, OneDrive, etc.
- Understanding the options for integrating and extending Microsoft Teams with other apps, (third-party apps, and custom apps.)
- Must have the “Microsoft 365 Certified: Teams Administrator Associate” Certification
- Position requires working onsite daily. (This is not a remote job)
- Occasional travel between HRI work sites in the Chicagoland area may be required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
