Technical Support

```Job Summary:
We are seeking a highly motivated and customer-oriented Technical Support professional to join our team. As a Technical Support, you will be responsible for providing technical assistance and support to our clients. The ideal candidate should have a strong background in customer service and possess excellent problem-solving skills. If you are passionate about technology and enjoy helping others, we would love to hear from you.

Responsibilities:
- Provide Technical Support and troubleshooting assistance to clients via phone, email, or in person
- Diagnose and resolve hardware and software issues related to computer systems, printers, and other peripherals
- Install, configure, and maintain IT infrastructure components such as servers, routers, switches, etc.
- Assist with the setup and maintenance of VPN connections for remote users
- Collaborate with other teams to ensure timely resolution of technical issues
- Document all support activities and maintain accurate records
- Stay up-to-date with the latest technology trends and advancements

Experience:
- Previous experience in a Technical Support role or similar position
- Strong knowledge of computer hardware and software systems
- Familiarity with ServiceNow or similar ticketing systems
- Proficient in troubleshooting Windows and Mac OS environments
- Experience providing desktop support in a corporate setting
- Knowledge of VPN setup and configuration

Skills:
- Excellent customer service skills with the ability to communicate technical information to non-technical users
- Strong problem-solving abilities with a keen attention to detail
- Ability to work independently as well as part of a team
- Strong organizational skills with the ability to prioritize tasks effectively

If you are looking for an exciting opportunity to utilize your technical skills while providing exceptional customer service, apply now! We offer competitive compensation packages and opportunities for career growth.```

Job Type: Contract

Pay: $13.25 - $15.25 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote