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Form of work Tech Support Analyst
Pay Rate: $30.00/hr
Hours: Monday - Friday, 8 AM to 5 PM
Location: ON-SITE, San Francisco, CA 94104
6 month Contract to Hire
Summary:
Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.
Major Job Duties:
Education/Experience:
Skills and Competencies:
Benefits (employee contribution):
Health insurance
Health savings account
Dental Insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#IND23
Pay Rate: $30.00/hr
Hours: Monday - Friday, 8 AM to 5 PM
Location: ON-SITE, San Francisco, CA 94104
6 month Contract to Hire
Summary:
Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.
Major Job Duties:
- Test and image desktops and laptops.
- Maintain, analyze, and troubleshoot, software and computer peripherals.
- Ability to set up, configure, and add all hardware.
- Assist Corporate Desk Side Support technicians with large IMACs.
- Assure that all tickets requiring follow-up work and/or calls receive appropriate attention.
- Provide Technical Support to end users via telephone.
- Back up and burn end-user data.
- Assist in developing and documenting improvements to current processes.
- Assist coworkers in the resolution of end users. technical issues.
- Assist coworkers in the execution of established processes and escalations.
- Test, image, and clean PCs, laptops, monitors, printers, and other related hardware.
Education/Experience:
- High School Diploma or GED required.
- 2 to 4 years of hands-on technical knowledge of laptop and desktop design and software installation required.
Skills and Competencies:
- Familiar with standard concepts, practices, and procedures within a particular field.
- Relies on limited experience and judgment to plan and accomplish goals.
- Possess 1 to 2 years experience in a break/fix environment.
- Able to lift and palletize heavy equipment. (PCs, monitors, printers.)
- Strong verbal and written communication skills.
- A certain degree of creativity and latitude is required.
Benefits (employee contribution):
Health insurance
Health savings account
Dental Insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#IND23
