Technical Project Manager

Job Title: Technical Project Manager

Reports To: Chief Executive Officer

Location: Chicago

Level/Salary Range: Exempt

HR Contact: Claudria Hurt

Position Overview:

The Technical Project Manager administers the overall execution of special projects for the AllianceChicago (AC) organization. These projects serve a network of Safety Net Community Health Centers committed to the thoughtful use of leading-edge health information technology (HIT). The Technical Project Manager will engage with a diverse audience of internal and external stakeholders and represent AllianceChicago (AC) in partnerships, meetings, and events.

Essential Duties:
Special Projects Coordination

• Facilitate management of project assignments, timelines, tracking, and documentation.
• Maintain documentation for projects, including the following: project plans, estimates, timelines, dependencies, risk analysis, statements of work, scope definitions, milestone identification and status updates, meeting agendas and minutes.
• Gather specifications and support discovery processes for special project initiatives.
• Work with cross-functional teams and internal/external stakeholders to establish positive, productive working relationships and achieve project goals.
• Monitor project blockers and issues and escalate to leadership and colleagues as appropriate.
• Serve as an AC representative and liaison in communication with colleagues, leadership, health centers, researchers, and partners.
• Perform communication to internal/external stakeholders, not limited to but including the following: emails, phone calls, formal project documentation, meeting scheduling, meeting coordination, status updates, project plans, and/or virtual and in-person meeting presentations and facilitation.
• Perform administration tasks in relationship to special projects, not limited to but including the following: scheduling coordination, meeting planning, document preparation, template creations for project management, and/or maintenance of internal documentation related to special projects.

Education/Training/Expertise:

• Bachelor’s Degree in a social, computer/technology, behavioral, and/or health science required.
• Master’s Degree preferred.

Experience:

• 2 years of experience in a healthcare environment, with a healthcare IT vendor, or working on healthcare research required.
• 2 years of project management experience required.
• Experience managing large or complex projects with stakeholders from varying backgrounds.
• Experience partnering with stakeholders at all levels to achieve project deliverables.
• Academic, research, or work experience with an Electronic Health Record, an HIT application, and/or HIT software development required.
• Work experience preferred in community health, with Community Health Centers, and/or in public health environments.
• Core project management expertise in the use of multiple project methodologies such as, Agile/Scrum and tools such as, SalesForce, Microsoft Office Professional, Microsoft Project, Smartsheets, Jira, Confluence, Balsamiq, Slack, Teams, and/or SharePoint

Knowledge, Skills & Abilities:

• Demonstrate and regard the AC Core Values: Learning & Innovation, Collaboration & Teamwork, Quality & Value, Communication & Transparency, Dependability & Integrity, Joy & Purpose.
• Personable, transparent, and professional communication and customer service skills, with comfort in speaking with and serving stakeholders across a variety of backgrounds (clinical, analytical, executive / C-suite, healthcare operations, research, technical).
• Strong interpersonal skills and the ability to work collegially and collaboratively with internal/external stakeholders and colleagues to foster partnership and teamwork.
• Ability to multi-task, manage, and work on simultaneous projects.
• Ability to navigate in-person, hybrid, and virtual working environments, with aptitude and adjustment of communication skills for the given environment.
• Strong problem-solving skills.
• Meticulous attention to detail.

Working Conditions:

• Employee location flexible. Remote or hybrid workers will be considered for this position.
• AC office is based in Chicago, IL.
• Because this role will serve as an AC representative and liaison, serving as the point of contact to multiple stakeholders and organizations, travel is expected, approximately 30-40%.

ORGANIZATIONAL OVERVIEW:

Founded by four partner Community Health Centers in 1997, AllianceChicago’s three core areas of focus are Health Care Collaboration, Health Information Technology, and Health Research & Education. AllianceChicago supports the use of HIT to improve quality, efficiency, and access to services in a national network of community Safety Net health care organizations. The mission of AllianceChicago is to improve personal, community, and public health through innovative collaboration.

ADA Statement: The Americans with Disabilities Act prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, state and local government services, public accommodations, commercial facilities, and transportation. It also mandates the establishment of TDD/telephone relay services.

EEO Statement: AllianceChicago believes that all applicants and employees are entitled to equal employment opportunities and maintains a policy of non‐discrimination with respect to religion, color, sex, sexual orientation, national origin, age, veteran status, marital status, physical or mental disability, or any other legally protected class in accordance with applicable law, except where a bona fide occupational qualification exists. AllianceChicago will comply with all phases of employment including, but not limited to, hiring practices, transfers, promotions, benefits, discipline, and discharge.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel as qualified.

Job Type: Full-time

Pay: $114,000.00 - $119,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Application Question(s):

• AllianceChicago mandates full COVID-19 vaccination status for all our employees. Are you able to provide proof of being fully vaccinated?"

Experience:

• Healthcare IT: 2 years (Preferred)
• Project management: 2 years (Preferred)
• EHR systems: 2 years (Preferred)

Work Location: In person