Technical Product Manager

As the Technical Product Manager, you will be responsible for partnering with our product management, engineering, design, and other cross-functional teams to help shape the vision for our data & informatics teams - focused on supporting the operational needs for care at home programs. In this unique role, you will partner with leaders at top-tier health systems to conceptualize and develop this offering. You’ll take the lead in all stages of discovery and will represent our providers and patients in day-to-day decisions made at the delivery level. Once launched, you’ll be equally passionate about enabling our client-facing teams to communicate these exciting new capabilities to customers.

What you’ll do

• Partner with product leadership and other Product Managers on product initiatives on the roadmap

• Collaborate with our client-facing teams to understand and validate new enhancement requests from clients

• Seek user feedback to uncover new needs, gain deeper insights into new requests, and solicit feedback on recently released enhancements

• Prioritize and document requirements for upcoming releases

• Collaborate with our highly creative design and engineering teams to reach the best possible version of a feature or enhancement to bring to market

• Be the voice of the customer within the engineering team, clearly articulating user needs and customer goals, ensuring technical solutions map back to solving a user problem or job

• Actively work with the team to decompose epics/features into user stories that are granular enough for the team to estimate and work on

• Develop and document acceptance criteria for stories/epics to ensure they can be accepted, and validate that developed stories/epics meet their acceptance criteria

• Be the expert and go-to person for your initiatives. Educate users and internal stakeholders on new features and enhancements, and create and/or contribute to relevant internal and external communications

Basic Qualifications

• Bachelor's degree preferred or equivalent experience required
• Minimum 3 years of experience in relative product management required

Preferred Qualifications

• 2+ years commercial experience with API development & documentation, ML ops, data science & analytics, business intelligence, or products & applications in a technical domain is essential
• 2+ years experience working in agile software development processes, including writing stories/epics, managing a backlog, and working within a Software Engineering & User Experience environment being the lead product expert.
• 1 years experience working with SQL
• Experience working with clinicians on workflow tools highly desired
• Ability to understand and discuss technical concepts, translate to user and customer implications, manage trade-offs, and facilitate decision-making

As an Affirmative Action employer Best Buy Health is dedicated to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or applicant. Best Buy Health is committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement HERE
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