Job Description
Working under the direction of the Clinical Director, the Business Analyst will have a key role and be responsible for aligning our information technology systems with business operations by analyzing and developing innovative integrated software solutions, including Real World Data/ AI for oncology clinical trials and clinical trial management systems. BA will work with staff and be looked upon to discuss workings in "plain English" Duties include providing internal IT support and managing web-based services and internal customer support for the Coalition and its affiliated entities
This is a hybrid position requiring 1-2 days/week working from our Center City Philadelphia office.
JOB REQUIREMENTS
Skills/Abilities
The Business Analyst’s role requires the following:
- Exemplary interpersonal, communication and education skills toward facilitating the use of new software systems
- This role necessitates self-direction, motivation, organization, strict attention to detail and problem solving and decision making abilities
- Knowledge of a CTMS\CTMF
- Knowledge of clinical database study build is a plus
- Advanced knowledge of programming languages like SQL, MS Access and system integration solutions
Experience
- A minimum of five (5) years of experience working in the field of computer systems programming; operations; systems, data base or network enterprise system support (hardware or software level); or information technology management consulting.
- Experience working in a CRO or Pharmaceutical Clinical Trial environment.
- Extensive experience in Technical Business analysis in a related industry.
- Able to facilitate internal end-user proficiency.
- Able to design and maintain efficient customer portal support and feedback channels.
- Advanced knowledge of data security and encryption.
- Able to keep up with IT advancements.
- Knowledge of relevant licensing and industry compliance regulations
Education
- A Bachelor’s Degree with a major in computer science, electronics or management information systems and or relevant professional experience is required.
- An accreditation in management consultancy preferred
Responsibilities:
- Performs system analyses on software programs, applications, and web services and makes recommendations for necessary changes or upgrades.
- Acts as the liaison with collaborators and vendors, internal departments and clinical sites to ensure system viability and user familiarity and proficiency.
- Works with staff to develop and deliver all appropriate and necessary reports.
- Works with key departments to ensure and maintain relevant efficiencies within the system.
- Assists management with identifying areas of improvement and enhancements and obtains approval for system development projects.
- Efficiently integrates new systems, programs, and applications with business operations and services.
- Analyzes and improves the performance of web-based customer portals and support services.
- Monitors product licenses and ensures compliance with IT industry regulations.
- Ensures that computer hardware remains compatible with system enhancements and updates.
- Participates in on-going continuing education courses or seminars.
The Coalition of Cancer Cooperative Groups was established in 1997 to address improving the cancer clinical trials system. Today, the Coalition is comprised of members from National Cancer Institute-sponsored Cooperative Groups, the country's leading patient advocacy organizations, and thousands of oncology and cancer research specialists. The Coalition also works with its partners in the healthcare industry to streamline and promote cancer clinical trials in both the public and private sectors.