Technical Business Analyst

Technical Business Analyst
Remote
Job Description:
ICF is seeking a Technical Business Analyst to work within a dynamic and highly innovative team environment in our Utility Programs and Services group. The Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.
You may be required to participate in periodic drug testing and background checks.
Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
• Communicate regularly and effectively with team members as to the status of various tasks, including leading status update meetings
• Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
• Develop an understanding of the client processes and procedures and help identify improvements relative to technology
• Understand the capabilities and application of ICF's IT systems and support a team of senior technologists to deliver solutions for clients
• Be the first point of contact for users experiencing issues or requesting updates, provide one-on-one technical assistance and/or delegate tasks to the appropriate contact as necessary

What we need you to have (minimum qualifications):

• Bachelors in (IT, Information Systems, Business Admin or related field)
• 2+ years of experience in IT related field
  OR
• High School Diploma
• 6+ years experience in IT or Analyst related field
  AND
• 1+ Years of experience writing basic SQL, HTML, CSS scripts and code
• 1+ years of experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation

What we would like you to have:

• Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
• Strong customer service focus, project planning, attention to detail and organizational skills
• Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
• Experience with testing software, tracking issues and working with developers to ensure that requirements are being met and a high-quality product produced
• Experience with content management systems, including user roles, configuration, and content editing

Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights and Pay Transparency Statement.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
$77,890.00 - $132,413.00
New York Remote Office (NY99)