Technical And Administrative Support Specialist

Title: Technical and Administrative Support Specialist

Location: Rockville, MD

Position Summary: Provide general administrative and technical support such as equipment installation, basic to intermediate troubleshooting, applications support, network and printing. This is an ON-SITE position which will require local travel to various Montgomery County, MD Government for one year with likelihood for extension.

Responsibilities:

• Provide technical assistance to the Community Engagement Cluster (CEC) Department in the following domains:
• Computer related issues - troubleshooting
• Finance field/accounts payable field – Finance Data entry, recordkeeping.
• Microsoft SharePoint - Maintain/update Department’s SharePoint
• Oracle/accounts payable administration- Accessing the system and pulling information such as: invoice dates, payment date, payment method, etc. Training will be provided on this task.
• Active Directory for the Department, CEC AD groups maintenance: Support Admin staff in keeping groups up to date.
• Create and maintain a precise inventory of hardware and software on all CEC offices using Microsoft Applications.
• Record the acquisition of new hardware and software.
• Track the movement of hardware and software licenses.
• Utilize internal tools for record-keeping and reporting- Training will be provided.
• Assist IT and CEC staff with Computer Replacements, Tax-Aide Program, and other special events as needed.

Required

• Valid Driver’s license and reliable vehicle for local travel to Montgomery County facilities.
• General Administrative Experience including data entry, record keeping, invoicing, inventory tracking.
• Technical Support experience
• Hands on exposure to Microsoft SharePoint and Active Directory.
• Excellent Organizational Skills
• Excellent Interpersonal skills
• Ability to learn new technologies
• Excellent Customer Service skills (verbal and written)

Job Type: Contract

Pay: $35.00 - $40.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: On the road