Address
Form of work
SalaryAbout us
Smart Devices 911 is a small business in Saint Cloud, FL. We are professional, agile and our goal is to At Smart Devices 911, our mission is to be the trusted lifeline for all your device needs. We're dedicated to providing professional, innovative, and affordable solutions while putting customers first. Our commitment to using the highest quality parts, coupled with our same-day turnaround on most repairs, ensures that every interaction with us exceeds your expectations. Our ultimate goal is to leave every customer with a smile on their face, knowing they can rely on us for all their device requirements.
As a customer service representative at our phone repair shop, you will be responsible for providing excellent service to all of our customers. Your main duties will include:
- Greeting customers and answering any questions they may have about our services
- Assisting customers in scheduling repair appointments
- Providing price quotes for repair services
- Communicating with customers about the status of their repairs
- Handling customer inquiries and complaints in a professional and timely manner
- Maintaining a clean and organized work area
- Assisting with inventory management and stock replenishment
To be successful in this role, you must have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment. Experience in customer service is preferred but not required. Training will be provided to successful candidates.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work Location: In person
