Looking for a fun and flexible job? Fun Depot is West Palm Beach's premier family entertainment center. We deliver a fun, unique, and memorable family experience through high quality service and constant innovation. We are committed to providing a safe, clean, and wholesome family environment. We strive to create a workforce based on ethical values, equal opportunity, and the future aspirations of our employees. We are looking for part time and full time staff for the upcoming season - With possibility to extend!
A TEAM MEMBER: ensures customer’s initial impressions with Fun Depot are positive and welcoming by delivering excellent customer service throughout Fun Depot. They are the core operations providers in the entertainment aspect of the facility including roles of customer service, ride attendants, and party hosts.
YOU WILL BE GREAT FOR THIS POSITION IF:
· You thrive in a fast-paced, multi-faceted Entertainment/Restaurant atmosphere
· You are friendly and able to smile frequently
JOB RESPONSIBILITIES:
· Front Counter/Customer Service: Greet customers entering and leaving the facility, sell play cards and attractions tickets, accurately process all cash and credit payments, help customers redeem prizes, accurately answer all customer questions in facility and on phone, book and check in parties. Manage flow from the front doors, efficiently helping customers with needs and directing as needed.
· Go Kart attendants: Scan play cards/wristbands, instruct customers regarding rules and safety, seat customers and ensure safety during ride
· Laser Tag attendants: Scan play cards/wristbands regarding rules and safety, organize and oversee game play
· Party Hosts: lead and facilitate birthday parties, ensure food orders are delivered on time, serve food and cake to participants, clean up and setup for parties, explain and demonstrate game cards/wristbands/games and activities to party participants
· Deliver an excellent customer service experience through a positive attitude and effective communication
(We are also adding a full restaurant, bar, and bowling alley in Summer 2023)
PERSONAL CHARACTERISTICS TO EXCEL IN THIS ROLE:
Basic mathematical skills
Strong attention to detail
Ability to listen and communicate effectively
Ability to multi-task
We have flexible hours but do require weekend availability.
***You must complete skills tests on Indeed to be considered***
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person