Team Lead/Management

ABOUT THE ROLE

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.

WHAT YOU'LL DO

• All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
• Serve as a role model to achieve priorities in store, with the customer as the primary focus
• Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
• Build and share expertise in an assigned specialized functional area
• Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
• Listen and ask questions to solicit feedback to understand needs and provide service
• Handle unique or complex customer interactions

WHO YOU ARE

• Provides clear and direct communication of expectations and gives feedback
• Ability to utilize technology effectively and engage with customers and your team to meet goals
• Able to effectively lead and inspire others through coaching and mentoring
• Demonstrate interest and initiative towards continuous improvement and growth
• Research process or transaction flow to identify root cause of errors

BENEFITS AT BANANA REPUBLIC

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.``
• `Job Summary:```

We are seeking a highly motivated and experienced Manager to join our team. The Manager will be responsible for overseeing daily operations, driving sales, and providing exceptional customer service. This is a leadership role that requires strong organizational skills, excellent communication abilities, and a proven track record in sales management.

```Responsibilities:```
- Manage and supervise a team of employees
- Ensure efficient and smooth daily operations
- Drive sales and meet sales targets
- Provide exceptional customer service and resolve customer issues
- Handle cash handling procedures accurately
- Monitor and manage inventory stock levels
- Train and develop staff members to enhance their skills and performance
- Communicate effectively with team members, upper management, and other departments

```Qualifications:```
- Previous experience in a managerial role, preferably in a retail or customer service environment
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proven track record in sales and achieving targets
- Ability to effectively manage time, prioritize tasks, and meet deadlines
- Strong organizational skills with attention to detail
- Proficient in cash handling procedures
- Ability to adapt to a fast-paced work environment

If you are a results-oriented individual with a passion for sales, excellent leadership abilities, and strong organizational skills, we encourage you to apply for the Manager position. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply today to join our dynamic team!

Job Type: Full-time

Pay: From $21.25 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person