Team Leader, Engineering (Salesforce)

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
Rocket Mortgage, backed by Rocket Companies®, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we're not your typical employer. We'll provide you with everything you need to make sure you're successful here.
As a Technology team member, you're empowered to make an impact, employ your entrepreneurial spirit and build a career customized by you because at Rocket, you can. We are creating digital products that solve life's most complex moments. You'll get the chance to shape the future of tech, have your voice heard, get ahead in your career and develop your skills. With a tech career here, there's no limit to what you can achieve.
Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
Minimum Qualifications

• 2 years of experience in a software engineering, application engineering, systems engineering, or role in a relevant field
• Experience implementing and supporting MarTech platforms, such as Salesforce Marketing Cloud, AEM or Sitecore
• Bachelor's degree or equivalent experience in computer science, information technology or a related field
• Knowledge of organizational technology standards, including engineering operations
• Knowledge of software delivery roles and the responsibilities of each, such as software engineers, architects, leadership and product roles
• Experience mentoring and developing team members
• Experience using Agile metrics, such as throughput, work-in-progress (WIP), cycle-time and defect rates, to improve team performance
• Demonstrated ability to advocate on behalf of team members and projects using deliberate, accurate and persuasive language

Preferred Qualifications

• 2 years of experience programming in C#, F#, PHP, Python, Java, JavaScript, Progress or other object-oriented/functional programming languages
• Knowledge of organizational technology standards, including architectural design and integration patterns
• Knowledge of supported business domains
• Experience working on teams that meet organizational engineering and architecture standards
• Ability to meet delivery goals with shifting timelines, staffing and dependencies
• Working knowledge of multiple Agile development methodologies
• Experience coordinating tech incident resolutions
• Knowledge of people leadership practices, such as change management, recruiting, hiring, performance management, corrective action and compensation administration
• Certified in Scaled Agile Framework (SAFe) Agile practices

Job Summary
As a Team Leader of Engineering, you'll be a servant leader whose mission is to build a team that is self-organizing and self-managing. Responsible for elevating team member performance, you'll ensure your team has what it needs to implement technologically superior software.
Responsibilities

• Lead and mentor an Agile team that leans into data-driven experimentation, innovation, quality and craftsmanship
• Communicate and promote the culture and mission of the company
• Collaborate with leadership to establish a divisional mission aligned with the company vision
• Promote iterative, thoughtful decision making within a self-organized team
• Recognize trends affecting delivery goals and support team decisions on short- and long-term resolutions, removing roadblocks when necessary
• Drive performance in areas such as quality, predictability, flow and velocity
• Coordinate response and communication of tech incidents to stakeholders
• Recognize trends across tech incidents and ensure true root causes have been identified and fixes implemented
• Stay informed of trends and changes in the broader technology, business and regulatory landscapes
• Regularly evaluate the team's size, organizational fit and position and propose changes to improve synergies
• Fully understand and plan for the product roadmap and maintain awareness of broader technical and business changes impacting the team
• Develop short-, mid- and long-term key results with the team to achieve team objectives
• Develop and retain talent in alignment with the product team's vision and roadmap
• Lead interviews and discussions regarding hiring decisions for candidates and promotions, pulling in appropriate subject matter experts as required
• Prepare and deliver reviews, compensation adjustments and promotions
• Identify, implement and drive adoption of best practices within the leadership community
• Mentor and support team members on any of the above responsibilities

Benefits and Perks
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
Who We Are
Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine's Companies That Care List in 2022 and recognized as #7 on Fortune's list of the 100 Best Companies to Work For in 2022.
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.