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SalaryJOB DESCRIPTION
The Team Lead ensures processes are delivered with excellent customer service through credit risk analysis, Accounts Receivable cash collection, dispute management execution, analysis/ reporting while meeting key daily deliverables and ensuring compliance with LS&Co. policies and key controls.
The role is responsible for:
- Assist and train the team at the desktop level on SAP and other related Credit/Collection tools.
- Assess the creditworthiness of potential customers by analyzing financial statements, credit reports, and other relevant information.
- Conduct periodic reviews of customer credit profiles to ensure ongoing creditworthiness.
- Work closely with collections teams to resolve overdue accounts and minimize bad debt losses.
- Determine appropriate credit limits and terms for new and existing customers based on risk assessment.
- Support the reconciliation of customer account ledgers ensuring collectability of open items in a timely manner maximizing cash collection, deduction, and dispute resolution.
- Assist with the execution of SOX controls; monitors controls are properly, consistently executed and provide clear and timely information for 404B Controls, and all audits.
- Support Manager to establish, maintain, and improve operational processes and relationships, both internal and external.
- Improve business relationships and develop customer service strategies to drive effective cash collections and deduction/claims management.
- First point of escalation for customer account or system issues.
- Escalate to relevant Manager, Finance and Commercial Leads high risk, high value cash allocation issues
Experience: - Minimum 5 years of experience related area of Credit/Accounts Receivable.
Knowledge, Skills, &Abilities:
- Excellent problem-solving capabilities and the ability to drive for resolution
- Ability to work collaboratively in a cross-functional team with internal & external partners to meet mutually beneficial goals
- Effective communication skills, both verbally and in writing
- Process and result driven individual.
- Ability to multi-task and manage competing priorities.
- Proficiency with MS Excel and Word
- Strong systems/computer knowledge essential: SAP or ERP order management system, Microsoft Office Suite
We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:
- 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
- Five hours of paid volunteer time per month with nonprofit organizations.
- Product discount of 60% off regular-price merchandise.
The Company's policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. The Company has established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.
he expected starting salary range for this role is $77,300 to $120,000. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, experience, skills, performance and business needs.
Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role; details relating to a specific role will be made available upon request.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
EOE M/F/Disability/Vets
LOCATION
Eugene, OR, USA FULL TIME/PART TIME
Full time Current LS&Co Employees, apply via your Workday account.
