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SalaryJOB SUMMARY
Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, including supporting/validating shrink/safety programs, encouraging a culture of honesty, and supporting operational excellence through active engagement with customers and Associates. Deters acts of dishonesty within the established customer engagement guidelines. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and Loss Prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.Duties and Responsibilities
- Provides an effective deterrent to theft by maintaining a professional and visible presence (e.g., front end of the store, salesfloor, high shrink departments).
- Engages customers and provides a positive shopping experience, (e.g., answers customer questions, acknowledges customers, provides support as needed, safety hazards).
- Effectively communicates shrink-related concerns to management and DLPM/S with solutions for improvement.
- Drives and promotes a culture of honesty by supporting and validating Associate use of Company Shrink Reduction Programs/resources (e.g., TipLine/Hotline, Merchandise Protection standards. Associate Awareness Training, damage programs, safety programs).
- Maintains an effective partnership with store management and Associates through active engagement in shrink reduction, shrink messaging, damage prevention, and Associate safety.
- Participates in internal investigations and surveillances as assigned (e.g., recognizes suspicious activity, conducts fact findings, documents and communicates findings).
- Completes all administrative duties in a timely and effective manner (e.g., case management, investigative reports, audits).
- Encourages safety awareness, helps maintain a risk-free environment, and communicates workplace safety issues to management in a timely manner.
- Performs other duties as assigned.
Requirements
- Excellent communication skills and sound judgment
- Ability to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors to accomplish tasks
- Able to work a flexible schedule to support business needs
- 0-2 years retail or security experience
At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Experience:
- Security: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Willingness to travel:
- 25% (Required)
Work Location: Multiple locations
